A Windows 8 laptop series by Acer with Intel Core i3 or i5 CPU.

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Why is my computer unable to start?

Computer was unable to start. Startup repair couldn't fix.

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Ok, so what happens, step by step, after the power button is pressed?

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Deck the Halls
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1 Answer

Thanks for your response. I ended up using a recovery program on the hard drive (pushed alt and F10 on startup). It did a factory reset but saved my data. I still have to reload MS Office, but fortunately I have the disk.

Apparently something got corrupted.

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