The HTC One SV is a sleek 4G LTE capable Android smartphone that combines great sounding Beats Audio™

13 Questions View all

Why does an error message keep popping up?

An error message saying my dialer has stopped working keeps popping up. It gives you an option of send a report or don't send and it pops right back up after you pick one of the options.

I had my carrier factory reset it and it did not help. Please help save my phone.

Answer this question I have this problem too

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3 Answers

The issue you are seeing is call "force closing".

If your phone is stock, that is not rooted, then chances are a third party app is causing the problem. If it happens after a factory restore, with no third party apps installed, then you just need to clear the cache.

That's a guide on clearing your cache. You will have to redownload your apps but that should fix it.

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i cant clear my cache in htc one m8 due to marshmallow update


? Marshmallow has nothing to do with the stock recovery. You absolutely can still clear your cache after the update.


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Go to settings then go to apps after that go to running apps and uninstall up date on input sense

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I am experiencing the same issues with many apps. Email, clock, dialer etc. I am unable to get into settings.

Same error.

What other options are there?

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