How to clear paper jam behind fuser in Dell Printer 1355cn?
I have a Dell 1355cnw color laser printer which worked great until I tried printing on photo paper one day. The paper jammed and a piece of it ripped and (I think) is lodged behind the fuser. LCD shows error code 077-900. I have checked support.dell.com and various blogs and it seems like I'm not alone. Tried removing the six screws from the back and that doesn't work. Only one person said that they had success going in from the front of the printer, but no reply on how he did it. Cannot find a service manual and Dell support hasn't been much help. Also, can't find a Dell walk-in service center in the area.
Is this a good question?