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Revamped version of the iPhone 3G with faster processing speeds. Repair of this device is similar to the 3G, and requires simple screwdrivers and prying tools. Model A1303 / 8, 16 or 32 GB capacity / black or white plastic back.

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iPhone will not connect to iTunes

I'm trying to connect my new iPhone to iTunes but it will not install the drivers. I get an error message saying cannot connect iTunes because the device timed out. However my iPhone is up and running.

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Mel, make sure that iTunes and the iOS Software is up to date. Then disconnect the phone. Do a hard reset by holding down the sleep/wake button, and home button, until the phone completely turns. Then re-connect the phone back to the computer and see if that resolves the issue. Also, check your dock connector and make sure that it is clean, no broken or bend pins. Try a different cable and/or a different USB port/computer. Hope this helps, good luck.

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