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Released March 2006, identified by model D620 on the keyboard bezel.

44 Questions View all

it starts, but can't reach login

the last thing appeared was this words:-

Windows could not start because of an error in the software. Please report this problem as : load needed DLLs for kernel. Please contact your support person to report this problem

I pressed enter and then it starts again to these same words.

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Have you tried to start in safe mode? Tried to boot up from the CD drive?

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1 Answer

Hi,

This means DLL files are corrupted and needs a reinstall of windows. Boot your laptop up from a CD drive and run setup to install windows follow on screen instructions and finish setup. Remove the CD and restart your computer.

Good Luck.

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