Skip to main content

4 inch display / Available in a variety of colors / Released in 3 different models / 16, 32, or 64 GB capacity

329 Questions View all

Disabled and will not allow me to restore

My kid got a new iPod Touch 5 and before we could sync it to our iTunes account on our home computer she locked herself out and disabled it by repeated attempts to get in. I have tried the method of holding down the home button while plugging in the USB and iTunes starts to restore the device; however, 12 minutes into the restoration the device disconects and shows the disabled screen again and iTunes gives me the message that the device is locked out. I repeated this process 3 times but no dice. Thoughts?


Answer this question I have this problem too

Is this a good question?

Score 1


What version of iTunes do you have?


Add a comment

1 Answer

My advice is call apple and get a new i pod that same thing happend to me and they said it ws not replaceble so i wuld call apple

Was this answer helpful?

Score 0
Add a comment

Add your answer

Eric will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 3,760