Nintendo handheld device released February 2011, identified by model number CTR-001.

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How do I remember the old password

I bought Nintendo3DS and can not remember old password I want to delete the old one and put in one I know I can remember. How do I remember the old password

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Enter a password, any password, several times till it tells you that you need to call tech support.

Then call the number and they will give you a specific code that is generated daily they say and it will unlock and clear your device.

I have had to do this three times...

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rebeccasoter1952 will be eternally grateful.
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