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iPhone 4 can not hear people speaking

Hello i just purshased a iphone 4 faulty, the only problem is that when making phone calls i can not hear the person on the other side, but if in loud speaker and with head sets i can hear them.

I think is the speaker but that would be too easy, and nothing is easy in life, so what can cause this to happen?

Answer this question I have this problem too

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