in order for me to get to format I need the pin
i don't know the pin still and the battery thing didnt work what im suppose to do
Is this a good question?
joseph, it would help to tell us what "battery thing" you have tried. It is of upmost importance to be descriptive when looking for help. We can not see, or hear, what you can. You are the eyes and the ears for people trying to help you. Anyhow, for got pin number on parent control here and follow the answering provided by bushing. If it works for you, upvote that answer. It means "thank you" in ifixit language :-) good luck.
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