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Model M8541 / 5 or 10 GB hard drive / scroll wheel physically turns

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I cannot get to recognize the device.

I did this for my Gen 1 (replaced a dead 5 GB with a 20 GB), but I cannot get ANYTHING (Windows, MAC, iTunes, Windows Explorer, etc) to recognize the device. I cannot install software or load music if I cannot get the darn thing to be recognized. HELP!!

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You are using firewire connections? The 1st through 3rd gen require Firewire, 1st and 2nd do nothave USB support.

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bobyoh will be eternally grateful.
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