The Kenmore Elite HE3 is a washing machine by Kenmore.

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Help needed with an F02 repair?

I also had an F02 error code. I attempted all the repair possibilties listed....checked drain pump and connections, checked hoses for possible blockage and then replaced pump all together! Tried to wash small load only to have the F02 code again. Still won't work...did the diagnostic test and it gets stuck at C:06. But when I advance the test program control it advances to the end of diagnostic test (C:07 & C:08) with no problem. When I tried to run a normal cylce (with empty washer) the drum doesn't spin like it usually does shortly after turning on. Help!

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ellen, there are a few more things you can check on. First off, and most commonly, check the pressure tube for any obstruction. Clean it out thoroughly. reason for this is "Normal drain will occur until the pressure switch senses no water in the wash tub and there is no foam (suds). The drain pump will operate an additional 15 seconds after the pressure switch reports no water or foam. If the drain routine operates for four (4) minutes and the pressure switch senses any foam (suds) in the wash tub, the Central Control Unit will start the “Kill-Foam” Routine. (See description of this Routine below.) After the Kill-foam Routine is concluded, the Drain Routine will restart. If, after four (4) minutes the pressure switch still senses foam in the wash tub, the Central Control Unit will go into Failure Mode. The digital display will show, F02." So, if a. your hose/tube would be clogged, your pressure switch will not work. B. check your pressure switch and see if that gives you the trouble. You may need to replace it. If any of those are good, it may get expensive. It could mean that you may need a new CPU. Remain optimistic and clean the hose first ;-) Hope this helps, good luck.

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OldTurkey03 is correct:

In my case the machine kept throwing F02 code (drain pump continuously pumping) even after thoroughly cleaning out drain plumbing and filter completely.

Removed pressure tube connector from back of tub housing (must remove rear cover for access) to discover it was completely fouled/blocked. This caused pressure switch to "think" there was still water in tub to be drained, even when empty.

Cleaned pressure tube connector, reassembled, and now machine operates normally again.

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ellen will be eternally grateful.
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