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Anand Matta
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Why is my HTC Surround not turning on?

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I have a HTC Surround, it's in pretty good condition and has never given me any problems. All of the stickers on the phone are still white, I do not think there is any water damage, however the phone does not turn on. I tried reinserting the battery repeatedly, and no luck.

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mayer
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Use a multimeter and test the battery. If no juice, replace it.

There was a charge on the battery, as well as 2 random parts on the phone. What should I do know?

Anand Matta,

what exactly are you referring to when you say a charge on the battery. You checked the voltage? What did it show? What 2 random parts had a charge on it?

oldturkey03,

The charge on my battery was 1229mAh On the phone, I attached the ends to the battery fits in (like the 4 spikes). I attached 2 spikes on each end got a REALLY small amount. Basically nothing

Anand Matta,

The charge should not have been measure in mAh. mAh is the capacity of the battery, and is the product of current and time, so your 1229mAh battery can supply 1.229A for one hour. If you connected a voltmeter to the battery and "basically" got"nothing" replace the battery and make sure your battery contacts are clean

oldturkey03,

I got the 1.229A for the battery. When I connected it to my bare phone i got nothing. And when I connect to my charger, the phone still doesn't turn on? D:

Anand Matta,

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