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mayer
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How to eliminate the passcode and reset

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I got in a 16GB A1219 iPad. The mother told me her child had tried to jailbreak it and locked it up. I plugged it into my 10.7.2 MacBook Pro and opened iTune and get the message "You must enter your passcode on the iPad before it can be used with itunes". I then get the option to retry or cancel. I read Oldturkey's answer but don't have a right click or any idea of how to proceed. http://www.ifixit.com/Answers/View/77141...

Edited by: mayer ( )

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osvaldo
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Omg, you have a big big problem with the firmware Richard, it's possible to do it into many ways, the way to fix it is to restore the firmware. Since the ipad is frozen, you should put it into DFU MODE.To put the iPad into DFU MODE, you need to press the power button and hold, wait till the device shuts down. Then insert the cable with the home button pressed down. iTunes will now recognize the iPad and ask you if you want to restore.You have to download the firmware, here's iOS 5.0.1 or below (http://www.felixbruns.de/iPod/firmware/) to a computer. To install an older version press the option key on your well build apple keyboard, an example would be ios 4.3.2 or if you want to upgrade to ios 5.0.1 you don't have to download any firmware because iTunes will automatically do it. It's much easier if you restore an apple device with another apple device. MOST OF THE TIME DUMB PC WON'T RESTORE IT. The easy way to upgrade without downloading any firmware is to do it by itunes(remember, itunes will always going to updated to the latest firmware.) To put the iPad into DFU MODE, you need to press the power button and hold, wait till the device shuts down. Then insert the cable with the home button pressed down. iTunes will now recognize the iPad and ask you if you want to restore.

Edited by: osvaldo ( ) , mayer ( )

I have edited your answer extensively to, hopefully, make it more comprehensible. Let me know if I've succeeded.

mayer,

Thanks so much for the directions..You are a genius.

Nii,

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irepairseattle
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Plug the iPad into iTunes on the computer and Put the device in DFU mode and restore it. Hold the home button and power button for 10 seconds exactly at 10 seconds remove the power button but continue holding the home button until you have a black screen and iTunes recognizes it in recovery. Restore and good luck

Edited by: oldturkey03 ( )

irepairseattle, please refrain from placing your URL or links to your own website in the answer. This can be construed as spamming and thus violates ifixit policies. Especially when you answer questions the same way as a previously accepted answer.

oldturkey03,

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