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deb
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F35 error code appears during cycle

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F35 error code - can't find this in my manual under troubleshooting

Edited by: iRobot ( ) , deb ( )

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mayer
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The F35 error code indicates an analog pressure sensor error. The analog pressure sensor is the component that detects water level in the washer tub. This error can usually be cleared but it will occur again if the main control board still detects a problem with the signal from the analog pressure sensor. This error code can be caused by a problem with the air pressure tube between the bottom of the washer tub and the analog pressure sensor. If you are able to unplug the washer and check this air pressure tube, you may be able to resolve this problem. The analog pressure sensor can be accessed by pulling off the top panel of your washer. Remove the screws at the very back of the top panel and then pull it back slightly and then up and off of the washer. The analog pressure sensor is Key 38 in the first image below. With the washer unplugged, check the connection of the air pressure tube to this component. Check the entire air tube down to its connection to the bottom of the washer tub. You will likely need to remove the back panel of the washer to check the entire air pressure tube. If you find a kink, tear, hose or loose connection in the air pressure tube, then this is the likely cause of your F35 error code. If the air pressure tube appears to be okay, then you will likely need to replace the analog pressure sensor. If the problem still exists after replacing this component, then the main electronic control board for the washer will need to be replaced. If you are not completely confident in your technical ability to safely access and check these components, I recommend calling a service technician to diagnose and repair the washer.

Thorough answer. +

rj713,

1.) The Purchase: I purchased my Duet Steam Model Number WFW9500TW01 on 11/04/08. 2.) The Problem: 7/1/2011 It started getting the F35 error. 3.) The Troubleshooting: I was able to open the top of the washer and go through some of the troubleshooting that I saw online (disconnecting the hose, blowing back into the washer) which seemed to fix it for about 10 loads but then again it started SUDS / F35 non-stop. I called a local repair service and found that I needed the “analog water pressure level sensor” which apparently had been discontinued by Whirlpool and replaced with a re-engineered part. 4.) The Part needed out of stock and backordered for months: Old Part: W10156252 New Part: W10415587 The local repair service said that the part was on national backorder and according to their main supplier it had been so for 2 months. The new shipment of these parts was supposed to arrive 7/18/2011. On 7/18/2011 nobody called me to tell me whether or not they were in, so I called Whirlpool and escalated the issue with them. 5.) The call to Whirlpool: First I spoke with Emma, she confirmed the part was now on a preliminary delivery date of 7/29/11. I shared my frustrations and she transferred me to a “specialist”, who, spoke as if she was chewing her own face - her name was “Candy” from Tennessee. I knew that I wasn’t going to get anywhere with her so I escalated to her manager “Austin”. “Austin” tried or said he tried to find the part from a couple of sources but couldn’t. He said: “Sir, in this case what we need to do is get this to our Product Review Board who may offer you a replacement unit. They will call you within 24 hours”. 6.) The call from the Whirlpool Product Review Board: The next day 7/19/2010 a woman named Tihate called me and said that I qualified for a new replacement machine. She went on to explain that it was a newer model but would still fit on my pedestals that I purchased and would be white like my old model. 6a.) One Small Thing: Tihate added that there would be a small fee for the new washer of $578.57 7.) The final resolution. I politely declined her offer. I will now wait for the part, fix the washer and sell it along with every Whirlpool, GE and Maytag appliance in my home. My new LG washing machine will be here tomorrow, with a standard 10 year warranty which costs about $150 more than the replacement from Whirlpool. P.S. Tihate’s direct number is 1-866-640-7146 ext 6496

Jeff Townsley,

Really great way to state a question. As this question has already been answered, no one will look at your question because it looks like it's an answer to the previous question. Please cut and paste this into a new question and delete this answer. Thanks

mayer,

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