Like i always say first things first. The obvious is that it doesn't matter what Operating System you have, yes you should have the proper printer drivers installed if you are legible to scan with no issue. When you always have issues with your computer or Printer always and i mean always go to the manufacturers website. Brother in this case, in alot of printers maintenance is a must and temporary you should clean the cartridges. Not physically but by running some kind of configuration in the menu of the printer.

i have taken the time to find the support page for this printer.

http://welcome.solutions.brother.com/bsc...

This is the best i can do for you.

First things first , Can you do a test print from the control panel? If yes check your cables, reload drivers try printing from DOS ETC. But I suspect it will be no it dosn't print from control panel, afraid your probably hooped. I had pretty much the same machine, worked great ,good prints but its sitting in the basement now. The machine does a rotine cleaning every few days, somehow squirts some ink direct from the print head into the cleaning assembly. So even if you don't use it much its always ready to go, dumb. I think when I dug into it I had done 87 total B and w and 30 color prints the whole time I had it ( two years) everytime it does a cleaning the unused ink goes into tank with filters in it - that was satuated with ink and from the website ( Franco Colomba answer) I found code descriptions. It was declaring the tank was full, even when I spent 2 hours cleaning and reassembling was unable to reset the code sigh. The Brother cost me over $200 Sadly buy a $30 printer and throw it away when it stops. I got an HP4435 for $30 and its just as good as the Brother I should see if Costco will take the Brother back :-)