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Matt Newsom
16.4k
Asked
What is the cause of multiple hard drive failures?
The HP Pavilion dv9000 is not the oldest computer out there. About 4 months ago, the stock hard drive (about 2 years old) began making scratching noises and such, so I went out and bought an external to back it up, as well as a new Western Digital WD Scorpio Black 500 GB 7200 RPM (the "desktop-performance" laptop hard drives).
So I tried backing it up with the external, but the old drive died mid back up, and it was completely dead.
I installed the new hard drive, and hooked it up with Windows 7, but even 2 weeks in, I started having start up problems. Windows would fail to start up occasionally, and I had to do start-up repair a few times. 2 months in, Windows failed again, I started start-up repair, and it didn't work. I went into the hard drive self-check, it passed the quick test, but received an "error #10009: replace hard disk" from the comprehensive check.
I know that means I need to replace it again, but I'm wondering if anyone knows what could cause this. Did I just get unlucky with 2 bad hard drives, or is there something else that could cause this?
Edited by: Sterling Hirsh ( )
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Taylor Arnicar
7.9k
Answered
Accepted Answer
I agree with Sterling again here, I think you just got unlucky. I've had the exact same bad luck in the past, where one older hard drive died, and a new replacement one went kaput too. It's pretty uncommon, but not unheard of to have two drives die in a row like that.
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Sterling Hirsh
2.3k
Answered
3
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Bob
103
Answered
I realize I'm a couple of months late on this but I don't believe it's bad luck on Matt's fault. I worked for tech support at a college a year back and saw many hp's come in with this same problem.
The consensus that myself and the other techs came up with is that it's a design problem on HP's part. I can't recall if the dv9000 is the same way but others I have seen have the hard drive(s) placed in the front where most people rest their palms. The structural support there isn't usually enough to prevent the pressure from that from contacting the hard drive. Given enough time and depending on how much you rest your hands/how much pressure you put there, it could cause contact between the shell of the hard drive and the read/write arm and cause damage.
We were able to replicate this with another hard drive and laptop and did end up notifying HP that we were seeing this problem.
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maryann
25
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rab777hp
13.6k
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Andrew R
13
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Being a computer tech, this is an extremely common problem I deal with on a daily basis. The most common causes for a Hard Disk Drive failure are from never shutting down the computer or moving your computer (traveling) without turning off your computer. I have also noticed that the reliability of Western Digital drives are no where near Seagate. If HDD's are going out every few months and you don't really move the computer that often, that could be a sign that the controller on the motherboard may be failing, or causing the drives themselves to go bad.
Solid State Drives are a completely non mechanic alternative to the HDD. They hold less information at a higher cost, but are insanely faster.
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Mark Doherty
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Prad
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I am on my fourth hard-drive on a Tosh 3D Windows 7 x64 laptop in 18 months. I cannot understand why my 5-year old vista laptop is still working fine.
3 hard drives turned to a black mess and would not restore or boot or nothing. I wasted? HUNDREDS of hours trying to fix the problems and around 400 gigabytes of loss of data.
If I didnt know any better? I would think it is a virus destroying the partitions from NTFS to RAW. I suspect the hard-drive repair companies rouge staff or pushing a virus or two out there.
I am just passing through dudes...
Edited by: Roger Rogers ( )
I believe your Scorpio Black is a 320GB drive. To my knowledge WD doesn't make a 7200 RPM 500 GB drive.
mayer,