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Shane
57
Asked
Spilled coffee on MacBook Pro 2.66ghz
hi Im new to this site but Ive seen that it is highly recommended. a week a go I spilled coffee on my MacBook Pro well actually spilled coffee on the right side where the power botton is and on top of the speaker... the mac is protected with a iskin keyboard protector...don
I called them and they said they would pick it up could take about 2 weeks o 4 weeks to fix it o if they see that in the long run it will fail possible change it for a new one..
Should i risk sending it to them and let them fix it, Im a musician and work the whole time with my mac....would it better to let tem fix it o risk the time factor..ahh also near the power button after hours of use it makes a small noise like a sping is being realesed.. what should i do...
Edited by: David Hodson ( )
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Score
Answered
Hi Shane. I've recently had a very similar accident with my MBP 15" (spilled coffee over the keyboard). I bought my computer in El Corte Inglés too (in Cádiz, Spain), and also signed the same insurance policy. I sent the computer two days ago, and now am waiting for a response/diagno
Salud! Take care.
This is not an answer, is a question to a self-answered topic, I hope I'm not violating any netiquette rule.
Hello Curro i sent my MBP 5/18/10 and on 6/8/10 recived my new MacBook Pro core i5 2,4ghz...have pacience...norm
Thanks to you. I suppose I still have to wait for a week or two until a response from the insurance agents arrives. It's good to know your experience was a maravilla. I was afraid because I was told by the telephone girl that not everything was covered, so they had to make a diagnostic first. I think those kind of answers are routine, the goal of this insurance policy is to cover accidents like ours. It is a huge pity, my MBP was a 15" i5, 2'4, it was barely three months old. I'm musician too (bass player) but these days I'm more focused on my PhD thesis, so the lack of the computer is a complete pain. I feel más agobiao que espinete en una cama de velcro. Hope this nightmare ends soon. I'll let you know what happens. Otro saludo para tí. Un abrazo. Thanks again for yout comments.
Well hope all goes well, since it was only 3 months old..then don´t worry..you policy should cover a new MBP ;-) . one question i have for you did the MBP turn on after the spill?? If not don´t worry....since you sent it they should change it for the same model. In my case they exchanged mine for a new core i5...since my other mac was a 2 duo 2,66ghz...Can´t complain!!since the core is the new model. but even for being 2,4ghz with the turbo boost and hypertheading can bring out about 2,93ghz..for music and video projects it gets the job done....did´nt want to pay the other 150€ for the 2,5ghz.I understand how you feel about not having the mac...mine was about 4-5months and bam!!! coffee spill!!well let me know what happens, the only problem i se with the cores is the temperture...bu
Hi again! Finally everything went fine. I recieved a call from the insurance company: they decided to replace my non-reparable-MBP for a new one. Also, they told me in a few days I'll recieve the advise from ECI telling me I can take it in any of their shops. I've calmed down after hearing this. Hope I can have the computer soon. You were lucky changing the C2D for the new i5. Is much more efficient, and if you are working with music recordings its new processor will help a lot. Mine suffered of very high temperatures too, I sticked four rubber blocks to elevate it instead of using fan control (maybe safer and more silent). Otro abrazo para tí. If you're in Cadiz sometime let me know, surely we will have to put our computers in a safe place first (jaja).
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Shane
57
Answered
Hola Sara, Wait till tomorrow and see what happens? It´s a pain that Best buy does´nt cover water or liquid spills? The best thing you can do is make sure that no coffee got into the motherboard. I would do the rice thing it´usally works fine.. and also make sure it did´nt touch the battery?? I imagine that the coffe on the floor was´nt a puddle?? I live in spain and bought my mac in a comercial center that gave me a 3 ó 6 month coverage for any kind of damage except robbery?? if the mac is good and you don´t notice any power problems, fans working fine..then what i would do is open it up to see if the coffee touched any parte or just the bottom piece got a bit soaked? oh did the mac shut down when you spilt the coffee?? if so just wait to reboot it..Tomorrow would be a good time to see if everything is alright? let me know how everything is funcioning? if everything is fine get some insurence to cover any kind of damage..it´s worth it since macs are very very expensive...Exc
was anything in the coffee?
mayer,
Sugar... but not sure how much..most of the coffee spilled on the desk under the printer....and under the MacBook Pro but still im a bit worried. ive tried everything to eject the disc...but nada.....it is sunday evening here in spain and monday morning going to call my seguro. should i be worried. or just let the insurance take its course and hope nothing is wrong..mybe it just needs a good cleaning...i hope or thay might have to replace the superdrive....a
Shane,
ok its now 10 at night here in spain and my mac just ejected my disc....? Not sure what to do everything else looks fine and works ok...it´s not over heating or anything..but I´m going to work on video right now to see if it over heats..the name of my insurance company is called Groupama Seguros. They cover liquid spills..do you think i should send it to them to check it o fix any parts damaged? I´ve heard of stories that after 6 months the computer could stop functioning...d
Shane,
Bueno...it is now may 27,2010....been without my mac pro for a bout a week...after sending it to the insurance company..hmm well today they called me??? and it turns out that the logic board was damaged, the right fan was not working, the super drive was damaged!!!! the battery was also damged..en fin...MacBook Pro..not worth the repair!!! after holding my breath for about a min... The company told me?? We are going to replace it with a new one!!! in about 3-4 days!!! yup you heard it right..a new one..thank God for insurance that works!!! Here in spain..i bought my mac in a store calle Corte Ingles..they have a insurance policy that covers everything except stealing..if you get it stolen you are out of luck!! ..and the good thing is that it is free for 6 months!! you have 6 months of insurance that covers everything....w
Shane,
Hello Shane, Its great your problem has been solved. Would you please copy the comment of May 27 as an answer and accept it so the answer may be archived and available to others with similar problems. +
rj713,