Introducing: Ask MJ

March 21, 2011 Site News, Video — Melissa

In case you haven’t noticed, we’ve delved into the wonderful world of online video in a big way. Our primary focus has been producing high-quality repair videos as a supplement to our existing repair guides. We know that sometimes it’s helpful to see someone perform a specific step in a repair (using a suction cup to lift the display off of an iPhone 3GS for example), and our repair videos are designed for just that. If you haven’t caught one yet, might we suggest you start with our iPhone 4 Display Assembly video? And of course, we’re also filming select product teardowns. If you’ve got three-and-a-half minutes, check out our iPad 2 teardown video and tell us what you think. is made more and more valuable by contributions from you, the community, and we expect that our foray into video can be improved the same way. (Aside: Congratulations to you, the iFixit community for winning “Best Community Website” at SXSW 2011!) So, to up the ante a bit, we’re launching a new video segment based entirely on your questions; the segment is called “Ask MJ,” as it will be curated by yours truly. Some questions that might pique your interest:

  1. Which repairs do you want to see performed? Is there a specific step in a repair that you’d benefit from seeing on video?
  2. Have you “repaired” something, but for some reason it still doesn’t work?
  3. What questions do you have about self-repair or iFixit in general?

Email your questions and repair requests to, and if we shoot a video in response to your question/request, I’ll send you some shwag. (Because who doesn’t love free stuff?)

The segment will be ongoing, and the frequency will depend entirely upon the number of requests we receive. To stay up to date with all of the latest teardowns, repair videos and future episodes of Ask MJ, be sure to subscribe to our YouTube channel.

I look forward to your questions and requests!


  1. in several guides people need to apply thermal paste ie RROD for xbox360 or on mac CPU/GPU. there is no good picture guide to help people who have never used thermal paste to work out how much paste, what tool to use to apply etc. I think it would be a great idea and would certainly have saved me redoing the job twice!!

    Comment by jen — March 21, 2011 @ 3:46 pm

  2. Replying to jen’s comment, we do have an Applying Thermal Paste guide.

    Let us know if that helps or if we can improve our procedure. Thanks.

    Comment by Walter — March 21, 2011 @ 4:06 pm

  3. Hello MJ,

    I bought your tools and followed your Procedure to bend back my mac book pro 15′ late 2009. but after putting everythign back together. The fan does not stop running and the wireless and bluetooth do not work.

    Any Ideas??

    Comment by Carlos — March 23, 2011 @ 12:20 pm

  4. Carlos,

    It sounds like you didn’t plug in a thermal sensor cable, and some antenna cables. They are small and easy to missed. Specific debugging questions can be asked in our Answers section (

    Comment by Alex — March 23, 2011 @ 2:33 pm

  5. You guys should definitely do a Mid-2010 27″ iMac SSD install video (keeping the optical drive and original HDD in)! I really really REALLY hope you guys do.

    Comment by Henry Kim — March 24, 2011 @ 8:34 am

  6. Would love a tear down of the new 17″ MacBook Pro to see if has as much thermal paste as you found in the 15″!

    Comment by TheUndertow — March 27, 2011 @ 6:38 am


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