iFixit Answers is live!

December 3, 2009 Answers, Site News — Kyle Wiens

After a solid month of testing, tons of feedback, hundreds of little tweaks (and a few big ones), we’re making iFixit Answers public! Everyone in the beta has gotten a tremendous amount of help with problems on a wide variety of hardware. Now it’s your turn! Go ask a question.

At the moment I’m writing this, people have asked 255 questions yielding 811 answers. Out of all of those questions, just 5 haven’t gotten answers yet. (I don’t expect them to stay unanswered very long.)

Wow, this is useful!

Here are three of the most popular questions from the beta:

How dangerous is working on a CRT?

The answers to this contain lots of interesting information about the thousands of volts that CRTs build up and the tools that technicians have to use to work with them.

Where can I find a star point screwdriver?

Apple’s latest MacBooks have a screw that looks different than we’re used to. It turns out that it’s actually a new kind of security bit, a ‘Torx Plus 6’ with five points instead of the standard six. Fortunately, a 1.5mm flat head screwdriver works just fine to remove it!

What does my Wii’s blinking light mean?

It turns out this person was worried for no reason! The blinking light on a Wii (rather unintuitively) means that there is a new message waiting on the Wii message board.

First user to hit 1k reputation!

Our first user hit 1,000 rep, and several others are well on their way.

Spreading the Christmas joy

I thought it would be fun to have a little drawing to celebrate the Answers launch. So we’re going to give away some hardware. What are the goodies?

Givaway: Wacom Bamboo Touch & a Zune HD

Givaway: Wacom Bamboo Touch & Zune HD

I have the Zune HD from our teardown (no, we don’t destroy things when we take them apart) and one of those fancy new Wacom Bamboo Touch tablets. They’re both awesome devices. I know, because I’ve personally been testing them out to make sure they worked! (Yes, I love my job.)

We’re going to randomly select two winners from people who have at least 100 reputation on December 24th. What’s your rep? Start helping people with their problems!


  1. Dear iFixit, i’m a guy from Italy. I wanna know if is possible find just the aluminum case of a macbook pro unibody 15,4inch, also used, because i need that parts for a university project. thank u very much!

    Comment by Amin — December 5, 2009 @ 2:51 am

  2. My son just dropped his iTouch in his cereal bowl and it has stopped working. Any recommendations on what to do to fix it? I’m planning to leave it turned off for a few days to see if it will dry out and then work.

    Comment by Carl Weir — December 8, 2009 @ 6:51 am

  3. i bought a macmini and the ethernet port is broke,Is it easier to fixit or just use an adapter.

    Comment by waynep82 — December 9, 2009 @ 9:58 am

  4. Amin, Carl, and Wayne– Try asking your questions on Answers. You’ll get a quick response there!

    Comment by kyle — December 10, 2009 @ 3:37 pm

  5. Wow I didn’t realize this service was so new. I usually only come on iFixit for the awesome teardowns but I had a problem with my iPod yesterday so I ran into this Answers thing. Too bad I won’t be able to get 100 rep points in just 2 days.

    Comment by AndrewNoNumbers — December 23, 2009 @ 12:11 pm

  6. Hi, I participate in Answers. I keep getting a banner that says two of my answers have been accepted, but I can’t figure out how to find out which ones–they don’t seem to be listed in my Reputation activity.

    Comment by Colleen Thompson — December 26, 2009 @ 11:52 am

  7. Colleen, if you look in the activity tab of your user profile there should be two entries starting with “Answer accepted for question ” followed by the question title. Also it could be that the banner is old, you need to click it to get it to go away. Sorry that this was not clear enough.

    Comment by nat — December 28, 2009 @ 12:59 pm

  8. Thanks, Nat, I probably didn’t dismiss the banner.
    So, who won the Christmas Eve giveaway?

    Comment by Colleen Thompson — December 31, 2009 @ 11:14 am

  9. […] accompanied by a camera crew armed with balloons and a five-foot-wide check. To be eligible for the giveaway, users needed at least 100 reputation by the December 24th […]

    Pingback by Answers contest winners announced « iFixit Blog — December 31, 2009 @ 4:35 pm


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