iHome does not turn on ¶ 

You cannot get your iHome to turn on.

AC adapter is not connected ¶ 

If your iHome is not on battery power and won't turn on when it's plugged into a wall outlet, then your iHome is not properly connected to its AC adapter. Plug the included AC adapter into a wall outlet, then plug the adapter jack's plug into the DC power jack on the left side of your iHome iP37.

Wall outlet is not functioning ¶ 

Your iHome is connected to the adapter, which is connected to the wall outlet, but it won't turn on. Check if there is power running through the plugged in outlet and make sure the wall outlet is turned on.

Batteries are too weak ¶ 

If your iHome is only running on battery power (it's not plugged into the wall outlet), and your iHome does not turn on, check that the internal batteries are sufficiently charged by using a multi-meter. If not, replace the batteries with 4 new AA batteries. You can easily access the batteries by pushing the tabs on the lower section and removing the panel.

DC power jack or board needs replacement ¶ 

If your AC adapter is plugged into a wall outlet and your iHome's DC power jack, but it still will not turn on, then the DC power jack and its connected board could be malfunctioning. Click here for a complete guide to fix this problem.

iHome shuts off when the volume is too high ¶ 

You turn up the volume and the device suddenly shuts off.

Batteries are too weak ¶ 

If your iHome shuts down in the middle of your song, the batteries might not be supplying enough power to play loudly because they aren't sufficiently charged. Try replacing the batteries or plugging the iHome into a wall outlet using the AC adapter.

Power source is not securely connected ¶ 

If your iHome shuts down in the middle of your song while you have it plugged into the wall, make sure that the AC adapter is properly plugged into both the wall outlet and the iHome's DC power jack.

Speakers are failing ¶ 

If your iHome stops working while playing music and you can't get it to start playing again when you turn the power back on, your iHome might have a speaker failure. Click here for a complete guide to replace the speakers.

iHome does not detect Apple device ¶ 

Your iHome is on, but it does not play music from the device.

Wrong adapter piece installed ¶ 

Your device might not be fitting into the interface due to using the wrong docking adapter. Take out the current black docking adapter and replace it with the one that fits your Apple device. Three adapters are included. If none of these fit your device, then do not use an adapter and plug it into the interface directly.

Internal adapter jack is faulty ¶ 

If your Apple device fits into the docking interface but can't connect to the iHome, your internal adapter jack might have connection errors. Click here for a complete guide to change the internal adapter jack.

Apple device does not come on immediately ¶ 

Your Apple device is unresponsive to the iHome.

Apple device is in sleep mode ¶ 

If your Apple device does not turn on while on the docking station, your device might be in sleep mode. To wake up the device, press the home button on the bottom of your device (iPod Touch and iPhones) or your lock button on the top of your device (iPods).

Apple device is low on power ¶ 

If your Apple device does not turn on when you press home/lock button, your Apple device might be low in power. Make sure you charge your device separately or charge your Apple device through the iHome by plugging the iHome into wall outlet.

Apple device does not charge when docked ¶ 

Your Apple device is docked on the iHome, but it isn't charging.

The iHome's AC adapter is not properly plugged into a wall outlet ¶ 

If your Apple device is correctly put onto the iHome's docking interface and your Apple device is not charging, the AC power supply might not be fully plugged into the outlet or iHome. The iHome will not charge any device while it is running solely on battery power, so plugging the iHome into the wall outlet is necessary for charging. To charge your device, make sure the AC adapter is securely plugged into both the wall outlet and iHome DC power jack.

DC power jack or board needs replacement ¶ 

If your AC adapter is plugged into a wall outlet and your iHome DC power jack and your Apple device is still not charging, it could be a malfunction of your iHome's DC power jack and its connected board. Click here for a complete guide to fix this problem.

iHome will not charge ¶ 

You try unsuccessfully try recharging your batteries in the iHome.

Internal batteries cannot be charged in this model ¶ 

The iHome model is not designed to recharge its internal batteries, regardless of whether or not the batteries are rechargeable. If you want the AA batteries to last longer, keep the iHome plugged into a wall outlet while playing music whenever one is available. When it is plugged in, it will not use any of the batteries power, allowing them to be saved for later use.

Volume or power button not working ¶ 

The iHome does not appropriately respond when you press the volume or power buttons.

Power button is faulty ¶ 

If your power supply is connected to your iHome, but your iHome is not turning on, the power button connection might be faulty. Click here for a complete guide to fix this problem.

Volume button is faulty ¶ 

If your iHome can turn on and run properly, but you can't change your volume through the volume buttons on your iHome, the volume button or its connection could be faulty. Click here for a complete guide to fix it.

I've checked everything but my iHome is still not working ¶ 

Main board is faulty ¶ 

If you went though our complete troubleshooting guide and your iHome iP37 is still not working properly, your main board might be faulty. Click here for a complete guide to replace your main board.

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