iDevices iGrill Troubleshooting

This is a troubleshooting page for the iGrill Gen 1 7685-IGLK, an iDevices product.

Check to see if the batteries are sufficiently charged. If the batteries are not working, you will need to replace them.

If the batteries are sufficiently charged, check to see if the batteries are inserted in the correct orientation in the device.

A current solution to this problem is not solvable by normal measures.

Either or both probes are not being recognized by the device. If the metal divots are not touching the probes, you may need to fix them.

Your batteries may be low on power or are encountering a software problem. Try to correct this problem by replacing the batteries, otherwise the issue may be not solvable by normal measures.

Batteries are not working properly or are low on power. Replace all 4 of the used AA batteries and try again.

If the device is not able to be discovered by a connecting device or the blue Bluetooth logo is not displayed on the screen, you must reset the Bluetooth configurations. Press and hold the plus and minus buttons, press the power button, then repeat. Then hold all three buttons down until you hear a long steady beep, after the beep release the buttons.

Try pairing the device you want to connect to your iGrill to another device. The connectivity problems may lie with the device initiating the pair.

Ensure that the internal audio piece is soldered on properly.


IGrill2 paired with my iPad but won't show up on my iPhone. Both have the Weber App. I initially paired with iPad and installed new firmware. When trying to pair with Iphone, the pairing icon flashes for about a second in the upper right of the app, then goes away. In Bluetooth settings, it shows up on my ipad but not on iPhone. I also have the mini, which shows up on both devices no problem. What do I need to do?

Steve - Reply

I've always had trouble getting mine to pair reliably. Here is is, Thanksgiving, and it refuses to pair.

fiedlerh - Reply

So what does

"Software or Hardware Problem

Acurrent solution to this problem [not turning on] is not available by normal measures" mean, exactly?

My iGrill does. It turn on. Batteries are good and are correctly oriented. What are the abnormal means I can try?

This is very frustrating...

andreraiche - Reply

i think its just a bit temperamental, mine constantly said bluetooth stopped working, i just kept trying to turn off the app and turn it on again - I could see that my phone (android) was pairing in the device settings, so i unpaired it to see if the app would pair it - eventually after about 10 times turning on and off various things it worked. frustrating. also why does the app have a sales pitch for a device i already have? just makes the app more confusing and less intuitive.

Mathew Williams - Reply

My igrill 2 Bluetooth thermometer is acting weird all of a sudden. I can see the temps on my phone via the app but now I can not see the temperature numbers on the actual thermometer . Any ideas or suggestions ?

David Lapierre - Reply

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