Student-Contributed Wiki

Student-Contributed Wiki

An awesome student from our education program made this wiki. It is not managed by iFixit staff.

Zeepad 7.0 Troubleshooting

Touchscreen Not Responding ¶ 

The touchscreen will not respond to touch and my appear frozen.

Reset Required ¶ 

Make sure the device is OFF. Press and hold the Volume Up and Power buttons simultaneously. Release the buttons once the Android on your screen begins to flash.

Factory Reset Required ¶ 

If a normal reset doesn't solve the problem, a factory reset may be necessary. Press and hold both Volume buttons and the Power button simultaneously; an Android logo with an exclamation mark should appear. Press both Volume buttons at the same time to open Recovery Mode and use the Volume Up and Volume Down buttons to navigate. Select "Factory Data Reset", press power, choose "Yes" from the menu and press the Power button again.

Faulty Screen ¶ 

A faulty or broken screen may need replacing.

Device Not Charging ¶ 

The battery will not charge or is charging very slowly.

Old Battery ¶ 

If the battery is old, the device may constantly be at low charge. Batteries lose their ability to charge as they age and may no longer be able to hold a charge. Replace the battery.

USB Connection ¶ 

USB charging, in general, is slow. The Zeepad 7.0 has two ways of charging: USB and auxiliary. Ensure that the specs of your wall or car charger are equivalent to those of the recommended auxiliary charger: 5V DC @ 2A. Charging your Zeepad 7.0 off a computer via USB may take a long time. In this case, use a properly rated wall charger.

Improper Cord ¶ 

If your device will not charge via USB, it may be the cord. Not all USB cords are created equal. Cheap cords that do not have the displayed USB insignia on them are not certified USB cords and may not adhere to the USB standards and protocol. Also, some USB cords only allow data transfer and do not allow charging. Make sure that you are using a proper USB cord.

Charging Port Loose ¶ 

The charging port of your Zeepad 7.0 may have poor connection with either USB or auxiliary charging cord. The ports need to be reconnected to the circuit board.

Charging System Broken ¶ 

If your Zeepad will not charge using either USB or wall charger, the charging system of your Zeepad 7.0 may be broken. Ensure that the battery is receiving voltage while being charged.

Frozen on Startup ¶ 

Zeepad appears to be frozen on the startup screen.

System Start Up File Corrupted ¶ 

A factory reset is required. Press and hold both Volume buttons and the Power button simultaneously; an Android logo with an exclamation mark should appear. Press both Volume buttons at the same time to open Recovery Mode and use the Volume Up and Volume Down buttons to navigate. Select "Factory Data Reset", press power, choose "Yes" from the menu and press the Power button again.

Delayed Responses ¶ 

Zeepad responds to actions very slowly.

Too Many Applications Open ¶ 

The Zeepad may not have enough processing power to run multiple apps at the same time and will appear to respond very slowly. To fix, keep the number of open apps to a minimum and, if possible, close apps before opening new ones.

11 Comments

Very helpful thanks!

cheekiwilli - Reply

You saved my Zeepad from the trash. Thank you, so much!

Gwen Bryan - Reply

I have tried over and over to factory reset it using different methods too, and it just won't pull up the android screen with the exclamation mark in it. Help?

Tuesday Scanlon - Reply

Mine is the same way. Have you found a solution?

Cheryl Merideth -

I have done the factory reset and it still goes to the android screen….is this trash or can it be saved.

Daren Stone - Reply

i have factory reset this five times. it goes back to the android screen. is there anything else i can do???

Daren Stone - Reply

Screen touch not responding, i have try so many times i press the on button and volume button at the same time is not working

ADENIYI NURUDEEN - Reply

Sreen touch not working

ADENIYI NURUDEEN - Reply

I am having the same problem has any one figured out a way to get the screen unfrozen or best us it just trash at this pount

gigiomenski -

I have tried to factory reset this tablet multiple times and it's still frozen on the Zeepad screen my grand daughter just got this she created her account and it froze up she never even got to use it. Is this trash at this point. If so I will never buy another Zeepad. Waste of money

gigiomenski -

My zeepad screen is dim I turned the brightness up to full, and it is still dim. Any one know what to do with it.

John Barnes - Reply

View Statistics:

Past 24 Hours: 1

Past 7 Days: 16

Past 30 Days: 102

All Time: 2,996