Student-Contributed Wiki

Student-Contributed Wiki

An awesome student from our education program made this wiki. It is not managed by iFixit staff.

Damaged Silver Plate ¶ 

The middle Silver Plate can act as buffer for the communicator in the event it is dropped. However, it can also become tarnished, scratched, or bent slightly.

Scratched or Bent Silver Plate ¶ 

If the middle Silver plate located within the Star Trek Bluetooth Communicator becomes damaged, bent or scratched, you can replace it by referring to this guide.

Bluetooth Pairing Fail ¶ 

Unable to connect your Bluetooth enabled device to the communicator.

Bluetooth is not turned on ¶ 

Make sure Bluetooth is turned on within settings on your device. In most devices, there is a small Bluetooth icon at the top of the screen indicating that Bluetooth is turned on.

Turn on discoverable mode ¶ 

Some devices require you to turn discoverable mode on to pair with another Bluetooth device, even if Bluetooth is already turned on. To turn discoverable mode on, press and hold the right Communicator button until the Communicator says, “waiting for Bluetooth connection” , and both the left and right jewels alternately flash green and blue.

Make sure both devices are close enough to each other ¶ 

The Bluetooth device needs to be no more than 5 meters away from the communicator.

Restart device ¶ 

A soft reset sometimes can resolve an issue.

Damaged Buttons ¶ 

If the buttons fail to respond, it could be due to the buttons sticking.

Buttons Are Stuck/Need Replacement ¶ 

If a button cannot be pressed, there might be dirt, sticky residue, etc. holding it up. They can be cleaned with a compressed air can that you would use for a keyboard or with a Q-Tip and rubbing alcohol.

Flimsy cover hinge ¶ 

The cover flops open easily when being handled. Try to be careful with it so that it does not bend at the hinges or break.

Broken/Damaged Cover Hinge ¶ 

If the antenna grill/cover gets broken and needs replacement, follow this guide.

Battery is not holding a charge ¶ 

Battery life decays after prolonged use.

Short Term Battery Life ¶ 

The battery may fail within the allotted time due to heavy use or unfavorable temperature conditions; however, most batteries last considerably longer than what the stamp indicates. You can replace the battery using this guide.

Audio Distortion ¶ 

The audio produced by the device is weak and can be hard to hear. Even when the volume is turned all the way up, it is still much quieter than the rest of the voice overs and effects.

Sound Quality Not Clear ¶ 

Due to the small speaker that is built within the Star Trek Bluetooth Communicator, the antenna grille cover may distort sound and make the sound lower than normal. In addition, make sure that the device is fully charged to get the best sound possible.


My communicator will not charge. The lights are flashing from blue to green to magenta and I cannot get it to come on. I am worried it's malfunctioning.

rebekaheverest - Reply

My communicator stopped recharging and no longer turns on as well. Have you found a fix to this problem?

Ekralicek -

My communicator will not turn on. It has been untouched for about a month. I tried charging it, but it still won't work.

johnlemaitre - Reply

My mic works with everything except during calls. No one can hear me but my phone recognizes the voice dial.

scott m hennig - Reply

My communicator won’t power, I’ve kept it sitting on the charging stand (powered) since I purchased it. Dead battery or bad charging station?

John Manfreda - Reply

my communicator is making a hissing sound when i try to make call using voice command

Allan Singer - Reply

My star trek communicator is making a strange hissing noise when i try to make call using Goggle voice comand

Allan Singer - Reply

I had the same issue with it not charging. Turned out to be a back charger stand. They sent me a new one. The old one still works but won’t charge a COMPLETELY dead battery. It won’t “jump start” due to a charger defect is what they told me. Works great now. Old one still charges but not from a drained battery.

Amechi Amanugi - Reply

View Statistics:

Past 24 Hours: 0

Past 7 Days: 5

Past 30 Days: 24

All Time: 957