Student-Contributed Wiki

Student-Contributed Wiki

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Device won't turn on ¶ 

"You hold the power button but nothing appears to be happening."

Broken power button ¶ 

If you hold the power button to turn on the device and nothing happens, it could mean that the power button is malfunctioning and needs to be replaced.

Device won't charge ¶ 

"When you plug in the device, it does not charge."

Distorted charger port ¶ 

The charger port may be loose or bent, which could prevent the charger from going in/staying in place. As a result, the device may not charge. The charger port needs to be replaced.

Drained/bad battery ¶ 

If the device only powers up when it is plugged in, it is possible that the battery is faulty and needs to be replaced. Follow the steps in this guide to replace the battery Vivitar XO 7 Battery Replacement

Faulty display ¶ 

It is possible that it appears nothing is happening because the display is not working. If the device seems like it isn't turning on (for example, if you still hear sounds coming from the device), it is possible the display is malfunctioning and must be replaced.

Faulty charger ¶ 

The charger could be the problem if the device is functioning as normal, but just won't charge when the adapter is connected. You just need to replace the charger.

Touchscreen is unresponsive ¶ 

"The device is on, but does not respond to touch."

Malfunctioning screen digitizer ¶ 

If the device turns on, but the touch feature does not work, then the screen digitizer needs to be replaced.

No sound coming from speaker ¶ 

"You turn the volume up, but you still don't hear anything."

Broken speaker ¶ 

If you turn up the device but you still don't hear anything, the speaker is busted and needs to be replaced. Follow this guide to replace the speaker Vivitar XO 7 Speaker Replacement

Volume buttons not working ¶ 

If you are pushing the volume up/down buttons but you don't see anything happening on the screen, then the volume buttons may need to be replaced.

Camera won't open or take pictures ¶ 

"You click on the camera application, but the screen is blank or you get an error message. Also, the camera may take a picture, but the image is distorted or blurry."

Software issue ¶ 

Sometimes, if you receive an error message when opening the camera app (or the app won't open at all), restarting the device or clearing the cache may solve the issue.

The case is blocking the camera ¶ 

Before looking into any potential hardware problems, ensure the case is not obstructing the view of the camera.

Cracked camera lens ¶ 

If the image is distorted, the camera lens could be the broken and needs to be replaced. This guide has the steps to replace your device's camera Vivitar XO 7 Camera Replacement

Faulty motherboard ¶ 

If you receive an error message, there could possibly be a connectivity problem between the camera and the motherboard. If the actual camera isn't the issue, then the motherboard needs to be replaced. Use this guide to help you replace the motherboard Vivitar XO 7 Motherboard Replacement

3 Comments

Brand new xo tablet....did all requirements.....then message: unfortunately, google search has stopped

where can i take this back.....it says no taking it back to store......we just pay and take our chances

Joan PARNELL - Reply

Need help !! Turns on but stays on a black screen with a blinking icon

Vanessa - Reply

Same issue as Joan. Google Search has Stopped. Tried resetting, but this error message will not let you proceed to login or anything.

GVannatter - Reply

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