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Visual Land Prestige 7L Troubleshooting

Shortened Battery Life ¶ 

The battery life is not as expected, and is dwindling by the day

Watch your widgets and apps ¶ 

  • Some widgets are always connected to the internet, or update frequently. Avoid using these widgets/apps as this drains your battery rapidly.
  • Make sure to close apps that stream video, or audio, as they may still be running in the background.
  • There are some apps that can be downloaded to monitor your battery usage, and give you tips for better battery life.

Adjust Your Settings ¶ 

  • Turn the wifi off when you are not using it. Go to settings, then wireless and networks, then wifi to change this.
  • Lower your screen brightness by going to settings, then display, then brightness.
  • Use a screen timeout. Go to settings, display, screen timeout.
  • Use still wallpapers instead of live wallpapers. Go to settings, display, wallpaper.

Internet Issues ¶ 

Connecting to the internet, and any issues that might happen

Connecting to the Internet ¶ 

  • Go to settings, then wireless and networks. Select wifi to turn it on or off.
  • The tablet will automatically connect to the internet and if a password is required will ask you.

Connected but Still Can't Browse ¶ 

  • This could be an issue with your router.
  • Turn your tablet off.
  • Unplug your router, wait 30 seconds. Plug it back in and wait for the lights on your router to turn on again.
  • Turn on your tablet. Follow the Connecting to the Internet instructions.

Forgot Password ¶ 

"I have forgotten my password and cannot get into my device."

Hard Reset ¶ 

The only way to get back into a locked device, if you have forgotten the password, is to do a hard reset. This reset will replace the tablet's factory settings and erase all the data within it.

  • Turn off device.
  • Press and hold the "Volume +" for 5 seconds, then while still holding down the "Volume +" button press the "Power Button" together for 15 seconds.
  • The Android recovery screen will appear, then press the "Volume -" button once to enter the menu.
  • Use the "Volume -" button to scroll down and click the "Wipe Data/Factory Reset" option by pressing the "Power Button".
  • On the next screen, select "Yes -- Delete all user data" and press the "Power Button."
  • Finally select "Reboot System Now".
  • The tablet should now be back to all of its factory settings and you should once again have access to your device.

Tablet Won't Turn On ¶ 

You push the power button, but the device stays at a black screen

Battery is Dead ¶ 

The tablet may be out of battery

  • Try plugging the tablet into a wall outlet or computer.
  • Refer to Visual Land Tablet has shortened Battery Life section to learn more about saving battery life.

Factory Reset ¶ 

  • The tablet may need to be restored back to factory settings.
  • Do this only as a last resort option.
  • Refer to the Hard Reset section for instructions.

Visual Land Prestige 7L Repair Guide

2 Comments

My prestige 7 tablet will not load OS. I push the power button and it goes to a black screen with the word Android in the color silver. It stays on this screen indefinitely.

Robert Canada - Reply

Still will not reset with the hard reset... it goes to the Android picture with exclamation point on

Frances Johnson - Reply

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