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VTech InnoTab Max Troubleshooting

Released in 2011, identified by model number: 80-166860, made and sold by vTech. This troubleshooting page will help you diagnose problems with the vTech InnoTab Max.

Device Won't Power On ¶ 

The device won't respond when you press the power button, or doesn't respond to the power adapter being plugged in.

Faulty Power Adapter ¶ 

The device should respond when you plug in the power adapter. If this doesn’t happen, you may have a bad power adapter. The power adapter is a standard Micro USB, which most phones use for charging. Try switching the cable to see if you get any response. If it still doesn’t respond, you may need to replace the battery.

Faulty Battery ¶ 

If the battery isn’t holding a charge, or not charging at all, it is most likely faulty. Follow this guide to see how to replace it.

Faulty Display ¶ 

The screen is cracked, non-responsive to touch, or doesn’t display anything even though the device is powered on.

Screen Replacement ¶ 

A cracked screen will need replacing, and if the screen is unresponsive to touch, replacing it may be the solution. You can follow our replacement guide here. If you replaced the screen, but the display still isn’t behaving properly, move on to the motherboard replacement guide below.

The device powers on, but doesn’t behave as expected ¶ 

The device is powering on correctly, the screen shows no signs of being faulty, but the software is not working as it should. Buttons may be non-responsive, and the device may be unusually slow.

Faulty Motherboard ¶ 

You will be unable to replace specific parts on the motherboard, so a full tear down and replacement will be necessary. You can follow our guide here.

Faulty Camera ¶ 

The camera is failing to take pictures, images are distorted, or there seems to be particles in the photos taken.

Camera Replacement ¶ 

If images are not coming out right, you will have to replace the camera module.

Plastic Cover is Broken ¶ 

The blue plastic cover is broken, cracked, or the hinges have become disconnected.

Cover Replacement ¶ 

Replacing the cover will require taking off the plastic backing. You can follow our guide here.

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