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Uniden D1685-3T Troubleshooting

Phone will not turn on ¶ 

Your phone will not power on.

Battery is low or dead ¶ 

Before taking apart your phone, make sure you try charging the battery. You should also double-check that the unit is plugged into a functioning outlet.

Base cords may be faulty or disconnected ¶ 

Double-check that all wires for each base are connected and secure. If not, the handsets will not charge or receive calls.

Battery is disconnected ¶ 

Using the Battery Cover Guide, remove the Battery Cover to ensure the red and black wire port is plugged into the unit.

Battery Pack Replacement ¶ 

If the problems persist, use the Battery Pack Replacement Guide to switch out the Battery Pack with a new one.

Phone Handset will Not Ring ¶ 

My phone isn't ringing when someone calls me.

Device may be switched off ¶ 

The device may be switched off on the main base. Try pressing <On/Off> to see if that corrects the problem.

Silent Mode has been turned on ¶ 

It's possible that Silent Mode has been turned on using the <Silent> button. Try pressing <Silent> and changing it to off to unmute the ringer.

Base cords may be faulty or disconnected ¶ 

Double-check that all wires for each base is connected and secure. If not, the handsets will not charge or receive calls.

Issues with buttons on the keypad ¶ 

The buttons on the keypad are stuck, sticky, or filled with debris and/or the keypad is not working properly.

Keypad is sticky or some unknown substance is trapped under keypad ¶ 

Before taking apart your device, try to wipe the keypad button area with a damp cloth to help clear the substance. If the problem persists, the button keypad will need to be cleaned using the Button Keypad Cleaning Guide.

A button may be wedged underneath cover ¶ 

Simply remove the cover using the steps outlined in the Button Keypad Cleaning Guide to remove the cover and un-wedge the button.

Screen Display is malfunctioning ¶ 

I can’t see anything on the display screen.

Check to ensure the battery is charged ¶ 

Place phone on the charger, and ensure that the light on base is lit.

Base cords may be faulty or disconnected ¶ 

Double-check that all wires for each base is connected and secure. If not, the handsets will not charge or receive calls.

Object stuck under screen ¶ 

Simply remove the cover using the steps outlined in the Button Keypad Cleaning Guide to remove the cover and clean the screen underneath the display.

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