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Trio Stealth-10 Troubleshooting

Freeze on Startup ¶ 

I just went to turn it on but now its frozen!

Hard Reboot ¶ 

We have noticed that this problem has been encountered by many people especially after their device updates. One way to possibly fix this problem is to make sure that it isn't possible to reset the tablet while it is frozen. Hold the power button down for a minute or two.

Reinstall Operating System ¶ 

If hard rebooting the device didn't correct the problem then it may be that there is an issue with your operating systems. If this is the case you will need to reinstall your operating system to correct this.

Motherboard may be faulty ¶ 

If a hard reboot or reinstalling the OS doesn't work then there may be a problem with the motherboard. If this is the case then follow this guide to help you replace it.

Device doesn't turn on ¶ 

I have tried to turn on my device but it won't activate.

Battery may not be charged ¶ 

If the battery is not charged it may cause the screen to freeze up before it dies. Check and see if when it is plugged into a charger if the screen displays the charging icon.

Charger may be faulty ¶ 

If the device will not charge then the problem could be that the charger you have may be faulty. Try charging a similar device if you have one or a friend's device and see if it charges. If it does not then you will need to get a replacement charger.

Battery may be faulty ¶ 

If you attempt to charge the battery with a working charger and that does not work then you might need to replace the battery. Follow this guide to help you.

Speakers are too low ¶ 

The speakers on my Tablet are not as loud as they should be.

Volume is set too low ¶ 

Check if the volume setting on the tablet is too low. If not then the problem may be an internal issue.

Speaker may be dirty ¶ 

Sometimes dust can get inside the panel from the opening on top of the speaker as well as any small openings around the edge of the tablet. Open the back panel of the tablet and check to see if the speaker cover or speaker itself are dirty. Use our back panel replacement guide to help you clean the speaker.

Speaker is faulty ¶ 

If you have checked the possible causes above and the speakers are not working properly then the speakers might be working efficiently entirely. Use this guide here to help you replace the speaker.

Tablet operates too slow while on the internet ¶ 

While on the internet the tablet slows down and doesn't run as fast as it should.

Too many pages open at once ¶ 

With this device too many pages or apps open and running at the same time will cause the Stealth-10 to slow down. For peak performance, make sure to close all web pages that you do not want to use.

The device feels warm to the touch ¶ 

I am concerned that my device may be overheating

Excessive use of device ¶ 

If you use the device for multiple hours at a time and/or use the device while charging it can overheat. To prevent this when the device starts to overheat a bit then turn it off and let the device rest. Also leaving the device off when charging will help as well.

Too many apps running at once ¶ 

This device can overheat as well when multiple applications are running at the same time. To prevent this make sure that apps you are not using are not running and if they are to close them.

One Comment

Trying to go yo Google play store and keeps asking "do you want to add an existing account or create a new one? No sure what to do.

jadooley - Reply

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