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Toshiba Satellite Radius P55W-B5220 Troubleshooting

The Toshiba Satellite Radius P55W-B5220 is a 2-in-1 tablet and laptop. This 2014 model has a 15.6" screen.

Boots Automatically into Recovery Mode ¶ 

When you power up your laptop, the device powers on into recovery mode.

Battery Discharged While in Sleep Mode ¶ 

You may have lost unsaved data from programs running if the device loses power unexpectedly. For example, the battery could have fully discharged during sleep mode. To avoid losing data from currently running programs, charge your device to prevent the battery dropping to 0%. Additionally, before you put your laptop into sleep mode, close unnecessary programs. Try charging it before it fully discharges.

Corrupted Data from Physical Damage to Hard Drive ¶ 

If you physically damage your laptop, the hard drive may become damaged and experience data loss. While attempting to repair data loss, Windows will boot your device into recovery mode. Sometimes, Windows can successfully repair data loss; in more severe cases of data loss, data is irrecoverable. To prevent data loss, you can purchase an external storage drive or cloud services to create a backup of your data.

Connects to Wi-Fi Weakly or Inconsistently ¶ 

Your computer struggles to detect Wi-Fi, or the Wi-Fi signal is poor.

Poor Internet Source ¶ 

If you use your laptop while far away from the router, you may exceed the range of the wireless connection. See if moving closer to the router improves your connection. Also, large metal objects or thick walls can block wireless signal, so consider rearranging your home or office accordingly.

Outdated Wireless Card Drivers ¶ 

Your laptop needs a driver to use certain components, including the wireless card (the component that allows a Wi-Fi connection). Using the Windows Device Manager, ensure that your driver is up to date.

Damaged or Defective Wireless Card ¶ 

The wireless card in your laptop allows the device to connect to Wi-Fi. If your computer fails to detect a wireless signal at a reasonable range, try replacing the wireless card.

Discharges Battery Quickly ¶ 

Your battery lasts for a short period of time.

Unnecessary Background Programs ¶ 

Your laptop may run background programs that drain the battery. You can learn how to use Windows Task Manager to clear unnecessary battery-draining programs.

Damaged or Defective Battery ¶ 

Over time, the battery ages after many cycles of charges. An aged battery will last for less time than original factory condition. If you have owned your laptop for a significant amount of time, you should consider replacing the battery. Additionally, Windows may detect battery-related issues and warn you in the system tray.

Unresponsive Keyboard ¶ 

When you type, your keystrokes delay on the screen or fail to produce any output.

Dirty Keyboard ¶ 

Dust or other particles may accumulate underneath the keys. Common sources of these particles include food and eraser shavings. If you could have exposed your keyboard to those particles, you should clean your keyboard.

Damaged or Defective Keyboard ¶ 

Since keyboards have many small parts, defective keyboards remain one of the most common manufacturer defects. If the keyboard acts non-responsive, consider replacing the keyboard.

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