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Toshiba Satellite C50D-A Troubleshooting
Released September 2016, Identification Number: C50D-A
- The Power Jack does not work
- The CD Player is not working
- The computer is overheating
- The computer will not charge
- A blank screen keeps appearing
The Power Jack does not work ¶
The cable connection to the computer is weak/nonexistent.
Debris in the Power Jack ¶
Check the power jack for possible obstructions. You could blow air into the jack, or purchase a specialized cleaning device, such as compressed air.
Damaged Power Jack ¶
Check for possible damage to the power jack on both the cable and the computer. If the damage is on the cable, you should purchase a new one. If it is on the computer, see the replacement guide.
The CD Player is not working ¶
The mouse pad isn't functioning properly. The arrow on the screen does not move when you use the mousepad and will not click on links.
Mouse Pad is frozen ¶
Try rebooting your computer, by pressing and holding the power button for at least 20 seconds.
Mouse Pad is broken ¶
This may be caused by physical or water damage. In this case, you would have to replace your mouse pad, see GUIDE
The computer is overheating ¶
Your computer turns off unexpectedly, or becomes hot.
Defective Battery ¶
Inspect the battery to see if it needs to be replace by following the GUIDE to replacing your battery.
Broken Fan ¶
Can you determine if the issue is due to dust or a broken part? If it is dust, purchase an air compressor and blow it into the air vents on the bottom of your laptop. If not, see replacement guide for the fan.
The computer will not charge ¶
The computer will not start charging, even though it is plugged in.
Cable isn't connected ¶
Check to make sure the cable is plugged into the correct space and that it is connected to an outside power source - the outlet. Make sure that everything is properly plugged in.
Computer needs to reboot ¶
Try restarting your computer, by pressing and holding the power button for at least 20 seconds, if that doesn't work see the GUIDE
A blank screen keeps appearing ¶
The computer display is completely blank when it is turned on.
Frozen Computer ¶
Try restarting your computer, by pressing and holding the power button for at least 20 seconds.
RAM is defective ¶
If restarting your computer doesn't work, see the following GUIDE to replace your RAM.