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Toshiba Satellite C50D-A Troubleshooting

Released September 2016, Identification Number: C50D-A

The Power Jack does not work ¶ 

The cable connection to the computer is weak/nonexistent.

Debris in the Power Jack ¶ 

Check the power jack for possible obstructions. You could blow air into the jack, or purchase a specialized cleaning device, such as compressed air.

Damaged Power Jack ¶ 

Check for possible damage to the power jack on both the cable and the computer. If the damage is on the cable, you should purchase a new one. If it is on the computer, see Toshiba Satellite C50D-A Power Jack Replacement.

The CD Player is not working ¶ 

The CD player isn't functioning properly. The computer doesn't register the CD, or won't play it.

CD is broken ¶ 

Examine your CD to determine whether it is scratched, or broken. Try using it on a different device to see if it has a similar issue.

CD Player is broken ¶ 

This may be caused by physical or water damage. In this case, you would have to replace your CD player, see Toshiba Satellite C50D-A Optical Drive Replacement.

The computer is overheating ¶ 

Your computer turns off unexpectedly, or becomes hot.

Defective Battery ¶ 

Inspect the battery to see if it needs to be replace by following Toshiba Satellite C50D-A Battery Replacement guide to replacing your battery.

Broken Fan ¶ 

Can you determine if the issue is due to dust or a broken part? If it is dust, purchase an air compressor and blow it into the air vents on the bottom of your laptop. If not, see Toshiba Satellite C50D-A Fan Replacement.

The computer will not charge ¶ 

The computer will not start charging, even though it is plugged in.

Cable isn't connected ¶ 

Check to make sure the cable is plugged into the correct space and that it is connected to an outside power source -- the outlet. Make sure that everything is properly plugged in.

Computer needs to reboot ¶ 

Try restarting your computer, by pressing and holding the power button for at least 20 seconds. If that doesn't work, see the Toshiba Satellite C50D-A Battery Replacement

A blank screen keeps appearing ¶ 

The computer display is completely blank when it is turned on.

Frozen Computer ¶ 

Try restarting your computer, by pressing and holding the power button for at least 20 seconds.

RAM is defective ¶ 

If restarting your computer doesn't work, see the following Toshiba Satellite C50D-A RAM Replacement to replace your RAM.

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