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Toshiba NB305 Troubleshooting

The NB305 is a netbook made by Toshiba, released in 2010. The device has an advertised battery life of 11 hours, 1.66 GHz Intel Atom processor, 10.1-inch LCD display and shipped with Windows 7 Starter Edition.

Computer Will Not Turn On ¶ 

Your laptop will not respond to pressing the power button and shows no sign of turning on.

Dead Battery ¶ 

The first step is to make sure you have a charged battery. If your computer does not turn on, plug it into the wall and wait 10 minutes for it to begin charging. Then press the power button to turn it on. Leave the power cable plugged in until the battery is fully charged.

Faulty Power Cable ¶ 

Make sure that your power cable is fully pressed into the laptop and the power cable is fully plugged into an outlet.

If both are securely fastened and the charge light is still not on, the power cable might be faulty. Consider borrowing a cable from a friend and if that one works, consider purchasing a new power cable.

Faulty Battery ¶ 

Make sure that your power cable is fully pressed into the laptop and the power cable is fully plugged into an outlet.

If both are securely fastened and the laptop only powers up when the laptop is plugged in the battery is defective.

Computer Is Out of Storage Space ¶ 

You try to save a file to your computer and there is not enough space.

Trash is Full ¶ 

Emptying the Trash can clear up a lot of space quickly. Right-Click on the icon labeled Trash or Recycle Bin on the home screen of your computer. Click the option labeled Empty Trash or Empty Recycle Bin, then click Yes.

Downloads Folder is Full ¶ 

Go to the My Computer section by either clicking on the home button the clicking the 'My Computer' tab, or by clicking the My Computer icon. Then click on the Downloads tab and sift through the downloads and right click delete any that you do not need. Make sure to delete them from your trash bin afterwards!

Hard Drive is Too Small ¶ 

If cleaning up space doesn't make enough room for your files, it may be time for you to upgrade to a higher capacity hard drive. See our guide on how to replace your hard drive.

Sound Not Working or Distorted ¶ 

My laptop does not play sound or the sound is distorted.

Sound is Muted or Too Quiet to be Audible ¶ 

It may sound simple, but make sure that the sound is turned up loud enough for you to hear.

Connected to External Speakers ¶ 

Make sure you do not have external speakers connected to your laptop.

Problem With Current Application ¶ 

Try another application. Sometimes, the issue is local to one application. Try playing music in another application and see if you can replicate the issue.

Faulty Speakers ¶ 

If all other methods of correcting the issue have failed, then it could be hardware related. Check out our guide on how to replace the internal speaker.

Wifi not Working ¶ 

I am unable to access my local area network or the Internet.

Wifi Turned Off ¶ 

Check that the wifi adapter is not disabled.

Network Connection Problem ¶ 

Make sure that the router is available to be connected to. If you are required to enter a password to access the network, ensure that the correct password has been entered.

Screen Not Working Or Screen Is Black ¶ 

Battery Problems ¶ 

This is the most common case that screen becomes to be black. If the battery has lost its charge the computer may not turn on. Reconnect the power cable and try again.

Monitor is in Sleep Mode ¶ 

When the monitor is in sleep mode, the screen turns black to conserve power. Either move the mouse or hit a key to reactivate the screen. Sometimes you might need to press the power button to wake up the computer.

Keyboard Not Working ¶ 

I am typing on the keyboard and either nothing happens, or unexpected things happen.

Keyboard is Dirty ¶ 

If a single or multiple keys do not respond, try to clean the keyboards by using cotton swabs carefully.

Keyboard is Broken ¶ 

If most of keys are not working, please replace the entire keyboard. See our guide on how to replace the Toshiba NB305 keyboard.

Trackpad Operating Unexpectedly ¶ 

I am moving my finger to control the mouse and nothing happens, or unexpected things happen.

Surface of Trackpad is Dirty ¶ 

Check if the surface of the trackpad is clean. In order to check that, turn off the computer first and wipe the trackpad by using a soft towel or cloth.

Faulty Trackpad ¶ 

If cleaning the trackpad does not solve the issue, the hardware could be faulty. Replacing the trackpad with a new one could be the solution.


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