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Short Battery Life
The battery in the device will not last long even at full charge.
The internal battery in the device may not be charged. Try charging the device to fix the problem. If the problem still persists even after charging the device you may need to replace the internal battery.
Faulty Charging Wire
The wire that is used to charge the device may be defective. Limited charge may be getting through the device. Consider replacing the charging wire with a new one.
Loose Charging Wire Connection
The connection of the charging wire may be loose when trying to charge the device causing limited charging to occur. Make sure to have a secure and tight connection between the device and the charging wire.
No Bluetooth Connection to Device
There is weak or no Bluetooth connection to the device.
There may be some interference causing the connection to the speakers to be weak or unstable. Try disconnecting any other Bluetooth devices in the area and check the connection between your device and the speakers.
Too Far Away From Device
The connection between your device and the speakers may be weak due to you being too far away from the speakers. To fix this move in closer to the speakers to get a stronger, stable connection.
Device Not Paired to Speaker
Your device may not be paired to the speakers causing no reaction from the speakers. To fix this, pair your device with the speakers.
There is a scratchy sound coming from the speakers that sounds like static.
Bad Bluetooth Connection
Static sound may be result of a poor Bluetooth connection. Try bringing Bluetooth device closer to the speaker.
Faulty Aux Cord/Loose Aux Connection
If using Aux cord, check the connection of the cord from the audio device to speaker, and from speaker to audio device. A loose connection can cause static. If connections are solid it is possible the Aux cord may be faulty. Try using a different cord if possible.
Faulty Internal Wiring
Static may be a result of faulty internal wiring. In order to fix this it will require dismantling of device and rewiring device.
Device Not Turning On
The device will not power on when prompted
Make sure the device is properly charged. Try using while device is plugged in to be sure it is a battery issue.
Battery may be faulty. This will require the purchase and installation of new battery as well as the dismantling of device.
Bad Power Button
Power button may be faulty. Replace power button, this will require dismantling of device to replace.
Volume Control not working
You are unable to adjust the volume of the speakers
The internal wiring may not be wired properly to the volume control button. The quality of the connection of the wire may not be as strong which can cause faulty buttons. Consider opening the device and rewiring the buttons.
Bad Control Buttons
This may result in repeatedly and excessively pressing on a specific button for connections. Please be aware and ensure to check all buttons respond to their specific controls. Consider replacing the control buttons on the device.
Wired Connection not Working
There may be little to no response when using the aux cord
Faulty aux cord
Aux cords are mainly temporary and very efficient while it lasts. A faulty aux cord may result in bad wiring connection or a banged up aux port. Consider replacing the aux cord with a new one.
Bad Input Connection
The connection may be weak to the device. A loose or bad input connection can cause static or the device to not even function at all. Try unplugging the aux cord and plugging it back in with a stronger connection and a tight grip.