Super Nintendo Troubleshooting

Note: This troubleshooting page covers the original SNS-001 type 1 model only.

No Video Display Output ¶ 

Display is black or distorted

No Game Inserted ¶ 

In older models the system requires that you have a game inserted to boot.

Game Inserted While Running ¶ 

If the system still loads to a black screen remove the game pack, turn the power switch to off, insert the game pack and turn the system back on.

Bad Cables/Accessories ¶ 

Make sure that the cables are connected to their respective ports, if this does not work confirm that the cables and accessories are all Nintendo licensed as the Super Nintendo does not fully support third party products. If none of the above succeed your video cable may have worn out and you may need to purchase a new one.

Console Doesn't Turn On ¶ 

Problems related to supplying power to the Super Nintendo

Power Cable ¶ 

The power cable may not have good enough connection, try cleaning it with rubbing alcohol, drying, and trying again. The cable also may have eroded and you may need to replace it, however, this is not likely.

Power Switch ¶ 

The power switch may become disconnected and need to be reattached. In the worst case the actual power switch may need to be replaced. A guide for this can be found here.

Game Loses Saved Data ¶ 

You can no longer continue your progress after shutdown

Bad Cartridge Battery ¶ 

This issue is due to a battery stored in the game cartridge that is used to store memory even when the game is not inserted. The only way to fix this is to replace the battery, doing this will not restore your saves however it will restore saving functionality.

System Starts But Doesn't Load Game ¶ 

The system goes to the start screen and stops

Dirty Cartridge ¶ 

The game may have become dirty and needs cleaning. Nintendo recommends that you do not blow on it. Instead use rubbing alcohol and dry before reinserting.

Dirty Port ¶ 

Try cleaning the port on the Super Nintendo System. Make sure it is dry before you power on.

Controllers Not Working ¶ 

The system does not recognize controller input

Broken Controller ¶ 

If a controller stops working first try testing a known working controller on your system, if it works then the issue is with the controller and it will need to be replaced.

Broken Controller Port ¶ 

However, if the controller doesn't work the physical controller port may need to be replaced. A guide for this can be found here.

I got a snes it turns on you see game starting up then fades out black no picture but there sound

gerfarnan - Reply

Got a snes today it turns on you see the picture and sound then the picture fades to black

gerfarnan - Reply

I am having issues with only ONE game not working and I've tried three different cartridges for the game. Anyone else have this issue?

crystaldawn63 - Reply

yes i do with lemmings all other games play but lemmings i have gotten 3 diffrent lemmings games and sent the back i am on no#4 and still working on the problem but no luck

slavemom4 -

Hi my controller is playing back to front

John McAllister - Reply

when playing super mario kart, super soccer or super tennis, the grass or ground is all blurry, the lines do not show anymore, it’s all blurry.. any ideas? is the a bad cartridge? or my snes has some problem?

insgelijk - Reply

[|my super Mario world will run like normal until after I pick how many players. It then loads the game with Mario in the middle and then surrounded by bridges.]

Ashley N Dreesen - Reply

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