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No Image On Screen
The screen will not display video from the cameras.
Reset
Turn the handheld video monitor off and then back on.
Clear Camera View
Make sure that the camera has an unobstructed view and the lens is not blocked.
Check Outlets
Make sure that the AC adapters of the monitor and cameras are plugged into functional outlets and have power.
Check Pairing
Hold down the "sync" button on the back of the cameras to make sure that they are connected to the handheld monitor.
No Sound
The monitor produces an image but no audio.
Reset
Turn the handheld video monitor off and then back on.
Check Volume Level
Using the up and down arrows on the handheld monitor, make sure that the volume is turned up loud enough to be heard.
Check Pairing
Hold down the "sync" button on the back of the cameras to make sure that they are connected to the handheld monitor.
Beeping From Monitor
The handheld monitor emits a high-pitched beeping sound.
Increase Distance
The feedback sound could be caused by the proximity of the camera and handheld monitor, move them further apart to stop the feedback sound.
Check Volume Level
Using the up and down arrows on the handheld monitor, make sure that the volume is at a reasonable level and not turned up too high.
Remove Battery
Power the handheld monitor off and use a screwdriver to open the battery compartment on the back of the device. Take the battery out and then reinsert it. Close the battery compartment and power the device on again.
Blurry Image
The handheld monitor has an image, but it is poor resolution.
Clean Camera Lens
Use a microfiber cloth to wipe down the lens and remove any obstructions.
Decrease Distance
Move the camera closer to the crib for a better image.
Adjust Brightness
In the menu on the handheld monitor, turn the brightness up or down to create better visibility.
No Temperature Reading
The handheld monitor does not give a temperature reading from the camera.
Make Sure Temperature is in Range
Make sure that the temperature that the device is in is within the detectable range of the cameras, this range is close to room temperature.
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