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Sony Alpha NEX-C3 Troubleshooting

This troubleshooting page will help you diagnose problems with the Sony Alpha NEX-C3.

Camera Will Not Power On ¶ 

The camera will not respond or show any sign of powering up.

Charger is Faulty ¶ 

Ensure the battery charger is working properly. When charging the battery, check to see if the light on the battery charger is on . If the light is not on, the adapter is faulty. Consider purchasing a replacement battery charger.

Battery is Faulty ¶ 

If the battery charger works properly, and the camera will not power on after the battery is charged. Then, the battery is faulty. Replace the battery using this guide.

Lens Mount Can't Properly Connect ¶ 

Lens is not connecting to the Lens Mount.

Model of Lens is Not Suitable ¶ 

Check the model of the lens is suitable with the Sony Alpha NEX-C3. If not, purchase a suitable lens.

Lens is Faulty ¶ 

Check the connection part of Lens. If the connection part of Lens is seriously attrited and can not connect to the Lens Mount, consider purchasing a replacement Lens.

Lens Mount is Faulty ¶ 

Check the connection part of the Lens Mount. If the connection part of the Lens Mount is seriously attrited, replace the Lens Mount using this guide.

LCD Won't Turn On ¶ 

LCD screen is black and shows nothing.

Images Do Not Display ¶ 

The LCD screen relies on power. If the camera does not show other signs of powering up, refer to the above section:"Camera Will Not Power On". If the power is functioning, then the LCD screen is faulty. Replace the LCD screen using this guide.

Camera Not Responding to Control Wheel ¶ 

Control wheel in the back is spinning but nothing is happening.

Control Wheel Does Not Have A Response ¶ 

The control wheel that allows one to scroll between photos or do other tasks is made up of a motherboard and mechanical parts. If the control wheel still spins and moves like it should, then it means that the motherboard is faulty. The motherboard for the control wheel can be replaced using this guide.

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