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Skullcandy UPROCK Troubleshooting

Skullcandy UPROCK Headphones S5urfz-390

Ear cushion malfunction ¶ 

Earpiece cushions will not fit on to individual earpieces.

Cannot replace ear cushions ¶ 

Pull the earpiece cushion over with your fingers. Hold the cushion in the groove of the earpiece with your fingernail, while you pull more of the cushion to the opposite side of the earpiece.

Slowly, move your fingernail around the groove of the earpiece until you reach the area of the earpiece that you just covered. Continue this step until you completely cover the earpiece.

Place the cushion into the groove in the headphone. Use tweezers to place the cushion into the grooves.

Hold it in place with your finger until the whole earpiece is covered.

To learn how to replace the ear cushions, follow the [invalid guide link] Guide.

No sound in one or both earpieces ¶ 

When headphones are connected into a given device, sound is not perceived through one or both earpieces.

Wiring malfunction ¶ 

The problem may occur due to a rip within the wiring. In order to discover if this is the issue, run your fingers along the wires. The problem may exist at the plug, the area where both wires meet, or somewhere along the wire that is connected to the earpiece. If sound occurs after one of these three tests, the problem is with the wire. The problem could also arise due to a break in the wire found within the earpiece. To learn how to repair the wiring in the earpiece, follow the [invalid guide link] Guide.

Connection problem surrounding the auxiliary jack ¶ 

If no sound is coming from your headphones, try making sure that your headphones are plugged in all the way. If they are plugged in and sound does not occur after testing the wires, then the issue might be the area around the auxiliary jack.

Distorted sound ¶ 

When listening to the headphones, the sound is also accompanied with static or a popping sound.

Wiring malfunction ¶ 

If there is distorted sound in the headphones, the problem may occur due to a rip in the wiring.

In order to discover if this is the issue, run your fingers along the wires. The problem may exist at the plug, the area where both wires meet, or somewhere along the wire that is connected to the earpiece. If sound becomes clearer after one of these three tests, the problem is with the wire. To learn how to repair the wiring, follow the [invalid guide link] Guide.

Connection problem surrounding the auxiliary jack ¶ 

If there is distorted sound in the headphones, try making sure that your headphones are plugged in all the way. If they are plugged in and sound does not improve from testing the wires, then the issue might be the area around the auxiliary jack.

Uneven sound in the earpieces ¶ 

When listening to the headphones, the bass of music may be heard from one earpiece, while the vocals are heard out of the other earpiece.

Wiring malfunction ¶ 

If there is uneven sound in the headphones, the problem may occur due to a rip in the wiring. In order to discover if this is the issue, run your fingers along the wires. The problem may exist at the plug, the area where both wires meet, or somewhere along the wire that is connected to the earpiece. If sound becomes clearer after one of these three tests, the problem is with the wire.

To learn how to repair the wiring, follow the [invalid guide link] Guide.

Connection problem surrounding the auxiliary jack ¶ 

If there is uneven sound in the headphones, make sure that your headphones are plugged in all the way. If they are and an evenly distributed sound did not occur from testing the wires, then the issue might be the area around the auxiliary jack.

Headband malfunction ¶ 

Headband is cracked.

Self-adjusting headband is cracked ¶ 

If the headband cracks due to being stepped on or dropped, use super glue or tape to fix the crack in the headband.

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