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Skullcandy Mix Master DJ Troubleshooting

Headphones will not play sound ¶ 

Nothing comes out of the speakers when the device is connected to an audio player

Volume turned down ¶ 

Check the volume levels on both the headphones and audio player. You can check volume on the headphone by pressing the plus button on the wire.

Connection is loose ¶ 

Make sure the jacks are fully pushed in on both the headphones and audio player.

Headphones are muted ¶ 

If the mute button on the side of the headphones is pressed, no sound will come out of the speakers.

Cord not working ¶ 

Switch to the second cord that came with the headphones to see if it is a wire issue.

Headphones are deffective ¶ 

Worst case Scenario. If none of the above options work, it is most likely a hardware issue.

Volume control will not work ¶ 

When pressing the volume control button, the volume does not change.

Mute button is not pressed ¶ 

Volume cannot change if mute button is pressed.

Ensure jacks are plugged in completely ¶ 

Make sure the jacks are fully pushed in on both the headphones and audio player.

Ensure that volume is not at maximum value ¶ 

Volume cannot be turned up when it is at maximum value.

Not compatible with audio device ¶ 

The volume control button is only compatible with apple audio devices.

Hardware issue ¶ 

If none of the above fixes work, there may be a hardware issue within the button itself.

Headphones will not close/open ¶ 

The headphones will not open from a close position or will not close from an open position.

Object wedged in the hinge ¶ 

An object could be lodged between the hinge, preventing it from opening or closing.

Headphones do not stay snapped in place ¶ 

An object could be blocking the small groove inside the hinge that allows the headphones to snap into place.

Headphones will not close from extended position ¶ 

Check to make there is no object blocking the path. If this does not work, there could be an internal problem with the headset.

Headphones will not rotate ¶ 

The spring on the inside of the headphones could be damaged or jammed.


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