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Samsung WB2100 Troubleshooting

The memory card cannot store any pictures.

On the bottom of the camera there is a compartment that houses the Memory card and the battery. To open it, slide the lock to the left to open. Check if the memory card is inserted, if it is not, insert a memory card. Then lock the compartment by sliding the lock to the right.

On the side of the memory card there is a lock slide. This may be in the lock position, preventing the memory card from being read.

The pins on the memory card may be scratched or there is a crack in the memory card causing the memory card not to be read.

The camera’s picture is always blurry.

On top of the camera the shutter button needs to be pushed halfway to auto focus on the object in the lens.

Dust or smudges could be present on the lens. Take a lens cleaner rag and gently clean/ wipe off the lens.

Press the Menu button. Scroll down and Check if the Focus option is set to AF for Auto focus.

The flash does not work when I take a picture..

Make sure the Flash is turned on. To do this, press the left directional pad with the downwards arrow (Flash Symbol)

Press the Flash Symbol button on the side of the camera, located next to the Flash.

Make sure your hand is not on top of the Flash.

A wiring connection on the motherboard may have gotten loose and is not connected. If not a component in the motherboard may have been short circuited and is now broken.

Make sure the Flash is turned on. To do this, press the left directional pad with the downwards arrow (Flash Symbol)

Press the Flash Symbol button on the side of the camera, located next to the Flash.

There may been enough light around the in-frame object so the camera’s flash in not necessary.

Camera does not appear to have power.

On the LCD screen locate the battery symbol in the top corner. If the Battery symbol has low bars or is flashing with no bars, this indicates that the battery is low on charge. Replace batteries.

On the bottom of the camera there is a compartment that houses the Memory card and the battery. To open it, slide the lock to the left to open. Check if the battery is inserted, if it is not, insert a battery. Then lock the compartment by sliding the lock to the right.

The camera may be on but the LCD screen is not lighting up. To check if it’s on try using the optical zoom while the camera is in auto mode. Also check to see if you can hear the shutter close when the shutter button is pressed.

The camera shuts off suddenly.

On the LCD screen locate the battery symbol in the top corner. If the Battery symbol has low bars or is flashing with no bars, this indicates that the battery is low on charge, replace batteries.

Open the battery housing and check to make sure the receiver pins on the battery are not damaged and are clear of any debris. If problem persists replace battery entirely.

The motherboard may have short circuited or some part of the motherboard may have broke. Seek a professional for assistance.

Pictures are not showing on the LCD screen

Try pressing the shutter button and listen for the camera shutter sound to make sure the button is broken and not something else.

Press the Power Button to turn on the camera. If it is still not turning on the batteries might be dead, or not inserted.

Remove the lens cap by squeezing the edges of the lens cover, then take the lens cap off gently.

One Comment

Hello, my camera has not been turning on for over a year. I have replaced the battery and it is still not turning on. The camera is not physically damaged and was fairly new. What can I do?

Kristina Simon - Reply

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