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Samsung Level Box Mini Troubleshooting
Model Number: EO-SG900DBESTA, released on July 15, 2014
- Device will not turn on
- Device having issues with sound
- Device not connecting to external device.
- Device buttons are sticky or not responding.
Device will not turn on ¶
The power button will not turn green.
Faulty battery ¶
The battery in the Level Box Mini can be damaged by activities or the environment. You could either replace the battery or fix it using this guide.
Damaged USB port ¶
This input is possible to replace if the proper materials are found using this guide. This is the port used to charge the device, so if the port can not be fixed the device will need to be replaced.
Device having issues with sound ¶
Sound is not being emitted from the speaker.
Damaged or Warped Speakers ¶
Dirt or sand may have entered the device. The diaphragm of the speaker is likely warped or damaged. It can be replaced if you can find matching parts using this guide.
Broken Speakers ¶
The speakers themselves are severely damaged and must be replaced in entirety or else a new device is needed.
Device not connecting to external device. ¶
The device will not connect with the user's phone/computer.
Damaged 3.5 mm jack ¶
If the input is damaged, it can be replaced if you can find an appropriate replacement using this guide. However, the device is still able to work even if the jack is damaged as long as the wireless capabilities of the device are undamaged.
Damaged Bluetooth / NFC part ¶
Replacing the Bluetooth is an option using this guide. However, it is incredibly difficult and should not be done casually. Furthermore, the device can still operate given that the 3.5 mm jack is still functional.
Device buttons are sticky or not responding. ¶
The buttons do not respond to touch.
Buttons may have residue in them ¶
Most of the time, putting isopropyl alcohol on a cotton swab and wiping down the buttons will remove the residue. This can be done without disassembling the device. However, if the buttons should continue to stick, the device must be disassembled using this guide in order to wipe off the residue.
Buttons are not responding to touch ¶
The metal contacts under the buttons might be stuck or misaligned. The device must be disassembled using this guide, and the contacts will have to be either replaced or realigned with the corresponding PCB point.