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Samsung Level Box Mini Troubleshooting

Model Number: EO-SG900DBESTA, released on July 15, 2014

The power button will not turn green.

The battery in the Level Box Mini can be damaged by activities or the environment. You could either replace the battery or fix it using this guide.

This input is possible to replace if the proper materials are found using this guide. This is the port used to charge the device, so if the port can not be fixed the device will need to be replaced.

Sound is not being emitted from the speaker.

Dirt or sand may have entered the device. The diaphragm of the speaker is likely warped or damaged. It can be replaced if you can find matching parts using this guide.

The speakers themselves are severely damaged and must be replaced in entirety or else a new device is needed.

The device will not connect with the user's phone/computer.

If the input is damaged, it can be replaced if you can find an appropriate replacement using this guide. However, the device is still able to work even if the jack is damaged as long as the wireless capabilities of the device are undamaged.

Replacing the Bluetooth is an option using this guide. However, it is incredibly difficult and should not be done casually. Furthermore, the device can still operate given that the 3.5 mm jack is still functional.

The buttons do not respond to touch.

Most of the time, putting isopropyl alcohol on a cotton swab and wiping down the buttons will remove the residue. This can be done without disassembling the device. However, if the buttons should continue to stick, the device must be disassembled using this guide in order to wipe off the residue.

The metal contacts under the buttons might be stuck or misaligned. The device must be disassembled using this guide, and the contacts will have to be either replaced or realigned with the corresponding PCB point.


Sir, i have Samsung Level Box Slim, but there is no power and i tried to recharge its recharging as you mentioned above that If its a Faulty Battery or Damaged USB Port It will not work, but everything seems fine to me there is no damaged USB port and there is no faulty battery

Mohammed Zubair - Reply

I am now having the same issue - it shows it is charged. Unit is only 1 week old

ellfin -

I have the same issue & it’s less than a month old.

Kristi Skerrett -

Same issues here. I've only had the speaker for a short while and now it does not power on. It is fully charged.

How can I resolve this?

Marjorie Morgan - Reply

Hey, I've had my Level Box Slim for a little over a week, I have yet to drop it or even get it wet, and the power button isn't working. But my device is still fully charged. I don't get it. Others have this issue as well. What do I do ?

Joseph Kerr - Reply

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