Student-Contributed Wiki
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Applications Are Running Slowly
Applications on the tablet performs slower than usual or start to lag
Too Many Applications Are Open
Some background applications continue to run while unused. Cancel these applications by pressing the recent key which is to the left of the home key and then select close all.
An Application Has A Glitch
From the home screen, select the Apps Icon, Settings, then Applications. Tap Application Manager, then from the Downloaded tab, select the app. *Swipe screen left/right to change tabs.* Tap Uninstall, then from the uninstall prompt, tap Uninstall.
The Application Freezes
Screen suddenly stops moving making the application inoperable.
Internal Error in Device
Press and hold the Power and Volume Down keys for 10 seconds.
Application is Acting Buggy
From the home screen, select the Apps Icon, Settings. then Applications. Once you are at the Applications page, tap Application Manager. From the All tab select the app. *Swipe screen left/right to change tabs* Once you selected the app, tap Force Stop. Confirm the Force Stop by tapping Ok, next tap Clear Data, and finally Ok.
Tablet turns off or restarts unexpectedly
The tablet turns off and restarts during mid use
Storage Space Is Full
From the home screen, tap the Apps Icon then Settings. From the device storage, select Storage. Finally, from the Device Memory or SD Card section, view the remaining space (located under Available space). *Delete unused items such as apps, pictures, videos, etc.*
Cached Data is Full
From the home screen, tap the Apps Icon then Settings. Tap Cached Data. Finally, tap Delete to confirm.
Battery is Corrupted
Battery replacement guide is found here. *You need to pry open the panel before the battery; the panel replacement guide can be found here.
Tablet displays error messages
Error messages pop up on screen
Third Party Applications from SD Card is Causing Error
Make sure the tablet is powered off. Insert the provided key into the SD card access tray which is located at the right side of the tablet (second door at the left). Pull out tray and SD card. Then align the tray and gently push it back in the device. *This removes any third party applications that might cause the error.* For SD card replacement, click here.
Memory is Full
Create a backup for all your important files and data. Once you go to Settings > Account, tap on the reset key followed by Factory Data Reset. Finally tap Delete All. *This will delete and reset all files in your smartphone making it in factory condition.*
Battery is Overheating
Place the tablet screen facing down while unplugging any charging cables. *The exhaust is located in the back of the device.*
Unable to Install or Update Applications
Applications and Updates are blocked by tablet
Device Software Is Not Up To Date
Swipe down on the Status Bar (Located on the top of the screen), then tap the Settings icon. Under the System section, tap System Update, then tap Update Now. Finally, follow the prompt to update. Otherwise your tablet is up to date.
Too Many Unused Applications
The tablet can free space to allow other applications to install or update. To uninstall an application click here.
Device is Physically Damaged
Device has cracks or faulty ports
The Screen and Camera Lens are Cracked
For screen replacement guide click here. To avoid risk of a cracking screen, apply a screen protector. For a camera replacement guide, click here.
Headphones is producing static sounds or doesn't emit sound at all
Keep headphone jack free from any liquids. For a headphone jack replacement click here.
Home Button is Jammed or is not functioning
Keep home button free from sticky liquids. For home button replacement click here.
19 Comments
Hi
Looking for solutions to sound problems, my galaxy Tab S2 does not have any sound.
Aminur Rahman - Reply
my Samsung tablet says "an error has occurred while updating software, use the emergency recovery function in the Smart switch PC software" plz help
Taran Agnew - Reply
My e-Mail is no longer showing as synched under the e-mail tab. The WIFI
is connected and it is receiving the em … just not displaying under the em tab?
What changed??
DW Stowell - Reply
My TAb s-2 is not synching/displaying e-mail under the E-mail tab. The WIFI
is connected and the device IS receiving EM, just not displaying it properly.
Too, it appears not to be SENDING em out. E-mail, Google, Facebook, et al. notifications
are all on. A software switch ?????
DW Stowell - Reply
I have an issue with the touch screen on my Samsung S2 9.7, it was working fine then it slowed down and all the sudden stopped, i have tried forcing a shut down, and when it restarted it did nothing . I have no idea what could of happened i read some websites but they told me to get my screen replaced and some said that didnt work so i dont want to go and spend money then not have it work. if anyone one knows how to fix it please help
Cora Larson - Reply
i have a samsung tab s2 9.7inch
from some time up to date the tablets screen refuses to turn on… some times it does with some thing similar to a white screen, other times i have had to resort to disconect battery from motherboard for a whole day in hopes of getting screen image again, when i do it seems to work normaly, use of apps and general features is normal BUT if for some reason i block the tablet or it goes into autoblock issue re appears, i can not seem to get the screen to display image as normal consistantly… i tried factory reset, soft reset, re installing android OS but issue perssists any ideas on waht mght me wrong??
7nth_Burn - Reply
unable to shut down my galaxy s2
rick loiselle - Reply
My galaxy tab S2 won't open normally ,even fully charge, I rebooted many times through power and volume, home bottons.,but then it won't turn on anymore like it used to. It's only Samsung logo appears. And if I removed the charger it keeps on blinking the Samsung logo. And keep recharging even 88% or 100 % full charge. Any help?
dalbe_grace - Reply
My Galaxy Tab S2 is in Do Not Disturb mode. I cannot change it back.
Jo Anne Meyer - Reply
My Galaxy Tab S2 applications keep force closing. I have uninstalled then restarted and reinstalled but no luck. Somebody please help!!!
Voluptuous Donna - Reply
Touch pad not working then reboots
kiko4short - Reply
Takes time to turn on, logo appears touch screen doesn’t wwork then reboots by itself
kiko4short - Reply
My tablet is not taking a charge
Tom deVries - Reply
My tablet is connected to wifi but it won't let me sign into my email.
Charles Brown - Reply
Hi
My tablet does not want to start, it blocks when samsung flashes and then after 30 seconds it turns off. I flashed with the latest driver, cleared the cache, restored factory settings but nothing happened, I'm desperate.
Elian COMENT - Reply
light ic nombar
sm t815 main
malik shahnawaz - Reply
Hy bro sm-t815 main remove ic how can find out?
malik shahnawaz - Reply
how fix my tablet Samsung galaxy Tab S2 to mirror as it says error not enabling ??
CLIFF MAIANGOWI - Reply
There was initially an issue of the USB port not charging,then the screen went dark and the tab was dead. I thought it might be due to physical damage to the usb connection. I replaced the usb connection, and now it is charging, the screen turns the top 3/4 dark and the bottom white with an image of a green battery 🔋 However the power button is not functioning and the system does not start, Any suggestions as to what is the problem?
Shwansky - Reply