Samsung Galaxy Rugby Pro Troubleshooting

Released October 28, 2011, model alias SGH-1547. Includes a mini-Sim card, 8GB of storage, Super AMOLED screen display, micro USB charging port, and 1850 mAh (milliampere-hours) battery capacity.

The Galaxy Rugby Pro screen stops displaying pixels normally and will have discolored blotches of pixels or a blue-tinted screen.

A known issue that may occur is when the Galaxy Rugby Pro Super AMOLED screen will burn in and leave blotches of discolored pixels that take up large amounts of the display or leave "ghost images" as the screen ages. This issue is common amongst all OLED-type screens and can be solved by replacing the screen.

The display screen has stopped responding to user input due to damage and/or software issues. Please reference this guide for replacing and removing the screen.

The sound coming from the Galaxy Rugby Pro is distorted or cut out sporadically.

Confirm that the issue......

Connection to the internet is lost and the Galaxy Rugby Pro cannot connect.

The charging port on the Galaxy Rugby Pro does not accept the connection and the battery doesn't charge.

Verify that the cable used to charge the phone is in working condition and has no visible signs of damage to them. If there is damage, consider replacing the adapter with a new one.

If the adapter has been verified to have not been damaged and still connects to the micro USB charging port, please reference this guide to replace the battery.