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RCA Pro10 Edition Troubleshooting
First available August 2014, identified by model number RCT6103W46.
Battery not holding charge ¶
Insert an opened paperclip into the hole that houses the reset button gently and hold for approximately 60 seconds. The tablet should then activate the charge screen and proceed to charge. If the battery still does not hold a charge then you will need to replace the battery.
Device not powering on ¶
Ensure device holds a charge and inspect button for any debris that may hinder operation and clean if needed. If the device is charged and the button still does not power the device on, you may need to replace the button board.
Camera taking blurry photos or distorted photos ¶
The camera lens may be dirty, you may want to clean it with a lint-free microfiber cloth. If cleaning it has not solved the issue, it may be necessary to replace the camera lens.
Broken or Malfunctioning Screen ¶
If the image on your screen appears to have thin lines or is distorted you will need to replace your screen.
Audio not playing or is excessively noisy ¶
Adjust the volume of the device and ensure no other applications are playing audio. If issue persists you may need to replace the speaker.