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PowerA ProEX Xbox 360 Wired Controller Troubleshooting

PowerA ProEX, Model #: 1414135-01

Xbox Button LEDS Do Not Light Up ¶ 

The Xbox button will not light up.

LEDs Are Not Properly Connected ¶ 

The LEDs may have come loose during play or may not have been properly assembled.

LEDs Are Burnt ¶ 

It is possible that the LEDs have burnt out over time with use. You should replace the LEDs.

Circuit Board Short Circuit ¶ 

An exposed wire from the LED may be short-circuiting with the board. Maneuver the wire so it is not touching the circuit board.

Unresponsive Joystick Input ¶ 

The joystick is not functioning properly or is unresponsive.

Joystick Is Not Rotating Properly ¶ 

There could be something sticky preventing the joystick from rotating properly or something physically blocking it. You can follow the first few steps of the Joystick Replacement guide to clean it out.

Joystick Fails to Click ¶ 

This may also be due to debris, which would prevent a joystick's click from registering correctly. You can follow the Joystick Replacement guide to remove the debris obstructing the connection.

Unresponsive Joysticks ¶ 

If you have tried opening it up and see nothing in the way, check if the other buttons work. If it isn't an issue with the wired connection or the software setup, you may have to replace the joystick altogether.

Controller Will Not Stay Connected ¶ 

The USB dongle keeps falling out of the USB slot.

Improperly Connected Dongle ¶ 

If the USB dongle is loose and cannot be connected properly, try another USB slot. If the problem persists, the USB dongle may have to be replaced.

Dirty USB Slot ¶ 

There may be dirt or debris in the USB dongle. Use a can of compressed air to clean it out.

Broken Wire ¶ 

If the wire connecting the USB dongle to the controller is broken, you may have to solder on a replacement wire.

Input Buttons Not Responding ¶ 

The buttons on your controller won't respond or appear to be broken or missing.

Faulty Buttons ¶ 

If the entire controller fails to respond, try replacing it with this guide.

Buttons Are Stuck In Place ¶ 

When buttons can't be pressed, there may be something below the physical button holding it up. To fix this, [http://?|remove the button] and make sure nothing is stuck below it. You may need to wipe off the area underneath. Once it is sufficiently clean, snap the button back into position.

Buttons Are Missing ¶ 

If buttons on the controller are missing, replace them.

Controller Does Not Vibrate ¶ 

The controller does not rumble when it is supposed to.

Vibration Setting Not Enabled ¶ 

In the controller menu of the game settings, make sure that Vibration is set to Enabled. You can even try disabling and reenabling.

Vibration Not Supported By Game ¶ 

Some games do not support a vibration mode. If you have a different controller with vibration, try using that one. If it does not work, the game may not have a vibration option. Also check the details of the game to see if a vibration mode is offered.

Vibration motor is defective ¶ 

If you have tried the above solutions and nothing seems to work, the vibration motors of your device may be defective or broken. You can try replacing them.

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