PowerA Fusion Controller for Xbox One Troubleshooting

I keep pressing buttons and nothing happens.

Unplug the cable and make sure you are connecting it in the right slot, then connect it again.

Your cable may be defective and will not power your controller at all. If this is happening, you have to buy a new cable and replace it.

I keep pressing buttons but nothing moves on the screen.

Ensure that you are plugging your controller into a USB port that will provide enough power for the controller to work.

You might not have the correct software that recognizes the controller; check if you even have a software. If not, download one. If this does not work, test your controller on other devices, such as an Xbox console or another computer to check if the controller works.

Some or all the buttons in my controller take too long to pop up

The buttons on your controller might have food residue or just dust. If you want to clean them you will need a cleaning wipe and some alcohol. If that does not work, try opening the controller to clean them more thoroughly or change them.

When I am playing a game, the controller won’t vibrate.

Make sure the vibration option is enabled which is commonly found in the setting of the game you are playing. The vibration option may also be turned off from the console settings.

Try out a different controller to play the game. If the controller still doesn’t vibrate there is a high chance the game doesn’t support the vibration effect.

If you’ve tried all the above and your controller still isn’t vibrating, you most likely have a defective vibration motor. If so, grab a screwdriver because you will need it for the Xbox One Wireless Controller Trigger Rumble Motor Replacement guide. This guide requires soldering.

Part: Xbox One controller trigger vibration motor

Tools required: TR6 Torx Security Screwdriver, TR8 Torx Security Screwdriver, Spudger, soldering station tweezers (recommended)

My controller is working but the led appears off

If your controller is working but the LED is not on, it might be because it is burned out and you will have to replace it.

There might be a problem with the connections between the LED and the power of the controller. This could be either because it has fallen or a beverage has been spilled on it. The best option is to open the controller and check the connections with a voltage tester.

The plastic tabs holding my metal paddles broke making the paddle inoperable

After steady use, the plastic tabs where the metal paddles connect to the paddle mount will break off due to wear and tear. While this part is under warranty, PowerA does not have the part in stock due to covid shortages. A gamer designed a custom plate to fix this issue by mounting the plate on top of the paddle mount.

Purchase the custom plate

How to mount the plate Video