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The Controller Will Not Turn On
The controller will not power on.
Batteries Missing
Your controller requires two AA batteries.You may need to insert them in the pack located on the back of the controller in order to turn on.
Low Batteries
Your batteries in the controller may be too low or drained for the controller to turn on. You may need to replace your batteries.
Power Button Doesn’t Work
Your power button may be defective and may need to be replaced. See the Power Button Repair Guide to replace the button.
Sticky Buttons
One or more of the buttons on your controller takes longer to pop back up.
Dirt Build Up
There could be dirt build up or residue causing the buttons to stick in the controller. Try cleaning in between the controller buttons to remove build up. If this does not work you can open the controller following this guide to more thoroughly clean or replace the buttons.
Unresponsive Sticks
One or more of the rotating sticks are sticking or not rotating properly.
Dirt Build Up
There could be dirt build up or residue causing the sticks to not rotate in the controller. Try cleaning in between the controller sticks to remove build up and residue. If this does not work you can open the controller following this guide to more thoroughly clean or replace the sticks.
Broken Sticks
The rotating sticks may also be broken from extensive use or rough transportation. You can try replacing the sticks following this guide.
Controller Will Not Sync to Device
The controller will not connect to the gaming console properly.
Missing Wireless Pairing Process
The first time you connect the controller to your console you need to follow the “Wireless Pairing” instructions on the PowerA Enhanced Wireless Controller User Manual: “From the HOME Menu, select ‘Controllers,’ then ‘Change Grip and Order.’ While the following screen is displayed, press and hold down the SYNC button for at least one second on the Controller you wish to pair.” The device will auto-connect after this initial process.
Possible Update Required
The Nintendo system requires an updated system version of 6.0.1 or later in order to successfully pair with the controller. Make sure your gaming system is up to date before attempting to connect.
Faulty Batteries
Your AA batteries may be low and causing poor connection between the controller and console. Try replacing your batteries and making sure they are inserted properly.
Out of Range
You may be too far from the system for the Bluetooth connection to sync with the controller. Try moving closer to the console and make sure the sensor is not obstructed by anything.
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Team
USF Tampa, Team S1-G5, Leahy Fall 2019 Member of USF Tampa, Team S1-G5, Leahy Fall 2019
USFT-LEAHY-F19S1G5
3 Members
11 Guides authored
40 Comments
Is there a repair for the ZR and ZL triggers not responding?
David Roper Jr. - Reply
I also have a controller with an unresponsive ZR button. I read on another post that taking it apart and cleaning the electronic contact under the button can sometimes solve the issue.. I haven’t tried it yet, but will update this thread when I do.
D V -
Did you ever get an update on this? My ZL and program button does not work as well sadly.
Benny Rodriguez -
I took my word controller apart and but it back together again without really doing anything (it was pretty clean already) and it just started working again. Not sure if that'll work for everyone, or even for the wireless controller, but it worked for me.
No need to worry either, comes apart easily and goes back together just as easily. Felt good “repairing" my kit
Will Thomas -
UPDATE: Actually, this seems to have been more of a temporary fix. Not long before my ZL button isn't responding again. I guess I'll stick with official controllers, since a lot of people seem to have this issue with these controllers
Will Thomas -