Phone Won't Turn On

If you're experiencing problems with your phone not turning on or displaying anything on screen when the power button is held, use this problem page to diagnose the problem figure out the solution.

So your phone won't turn on when the power button is pressed. Worry no more—this page is full of all the possible causes that could be preventing your phone from turning on, along with some diagnostic tips and help with solutions, including parts and guides when you need them.

Before you dive in, consider if your phone's screen is just black (you can check by plugging your phone into a computer to see if it's recognized or not) or if the phone display is lighting up but the screen is frozen or the touchscreen is unresponsive. If a different problem is more applicable, use the links below to jump over to the appropriate problem page for some more specific solutions: