Student-Contributed Wiki

Student-Contributed Wiki

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Device won’t turn on ¶ 

Pressing the power button doesn't turn the device on.

Attachment not correctly secured ¶ 

Make sure attachment is in position and twist it until it clicks. As a safety feature, the device will not turn on if the attachment is not correctly secured.

Isn't plugged in/charged sufficiently ¶ 

If the device is not plugged in or fully charged it will not work properly. Plug the device into the wall and try to turn it on. Check to make sure charger light is on as an indication that the charger is in working order. Note that the trimmer will not run if it has not charged for at least ten minutes.

Motor pin loose or broken ¶ 

Check to see if the motor pin is loose or broken. If it is damaged the entire motor will need to be replaced (see guide).

Trimmer making strange noises/is running slow ¶ 

When turned on the trimmer makes strange noises or runs more slowly than usual.

Attachment not correctly secured ¶ 

If the attachment feels stuck on the trimmer, then it may not be in the correct position. Try taking the attachment off and putting it back on until you hear a click. The attachments are durable, so they should not break easily.

Motor pin loose or broken ¶ 

Check to see if the motor pin is loose or broken. This can be done by removing the attachment. If it is damaged the entire motor will need to be replaced (see guide).

Motor broken ¶ 

If the motor is making strange sounds or device is working slow it may be an indication that a wire within the motor is loose or motor may have gotten wet. In that case replace motor completely (see guide).

Clippers not cutting close enough ¶ 

Clippers are not trimming to desired length or cutting evenly.

Using incorrect guide length ¶ 

The trimmer guides are adjustable to different lengths using the button on the back of the trimmer. If the cut isn’t close enough, try adjusting the trimmer guide to a shorter length.

Hair wet or dirty ¶ 

In order for trimmers to cut close and correctly, the hair must be dry and clean. Wash the area and use a towel to dry. If the hair is thick or curled, comb to detangle. If the hair is too long, trim with scissors.

Device blocked or dirty ¶ 

Check if the attachment blades are clear of grease and hair. If they are not, simply run under water. Remove the attachment and check if the area where it connects and the motor pin area are clean. If they are not clean, use a dry soft brush to clean them.

Attachment stuck or feels loose ¶ 

The attachment feels stuck on the trimmer or is not firmly connected.

Attachment not correctly secured ¶ 

If the attachment feels stuck on the trimmer, then it may not in the correct position. Try taking the attachment off and putting it back on until you hear a click. The attachments are durable, so they should not break easily. If they do break, you can always purchase a new set.

Device blocked or dirty ¶ 

Check if the attachment blades are clear of grease and hair. If they are not, simply run under water. Remove the attachment and check if the area where it connects and the motor pin area are clean. If they are not clean, use a dry soft brush to clean them.

Motor pin loose or broken ¶ 

Check to see if the motor pin is loose or broken. If it is damaged the entire motor will need to be replaced (see guide).

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