Philips DS3000 Troubleshooting

This is the Philips DS3000 Audio Dock troubleshooting page. The following four issues are common problems that users experience when using this product:

• No batteries are installed.
  • Be sure that there are batteries installed in the sound dock. The batteries are located on the bottom of the device and are under a pry off panel.
• Drained/dead batteries.
  • Make sure that charged batteries are being used. Replace the 4 AA batteries with new AA batteries.
• Improperly installed batteries.
  • Be sure that the batteries are installed in the correct orientation. Diagrams for the battery installation can be found in the battery compartment.
• Power button problems.
  • May need to replace the power button, or there could be wire connection issues.
  • Check the device guide for repair guides to fix this issue.

• Speakers are malfunctioning.
  • Refer to the speaker replacement guide for further information.
• Broken wires.
  • May need to check the connections to the speakers to make sure the wires are still intact.

• Dock connector problems.
  • Refer to the device page for a repair guide on how to replace the dock connector.

• Refer to the device page for a repair guide on how to replace the volume buttons and for further information regarding this problem.