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Panasonic KX-TGA600M Troubleshooting

This troubleshooting page will help you identify problems with your Panasonic KX-TGA600M.

While on the charging dock, the phone screen does not say charging nor is the indicator lit up orange.

Make sure that the charging dock's power cord is plugged into a working outlet. If the power cord is plugged in and the outlet is working, the power cord is faulty. Think about buying a replacement power cord.

If you double checked that the power cord is plugged into a working outlet and you have purchased a replacement power cord and it still is not working, your phone charging dock is faulty. The charging dock will need to be repaired or replaced.

Buttons stick into the phone when you press them.

The most likely problem is the area around the buttons is clogged with dirt. Use a small wet wipe and your nail to trace around the edges of the buttons. If that didn't work, take a small object such as a pin to scrape out any remaining residue.

If you have cleaned around the buttons with a wet wipe and/or a pin and the buttons are still getting stuck, consider replacing the buttons.

The backlight on your phone screen doesn’t light up or respond in any way.

The battery in the back of your phone may be dead. Try replacing the phone battery first.

If you have replaced the phone battery and your phone screen is still not lighting up, it may not be damaged. Consider replacing your screen.

The fully charged phone's speaker is not producing any sound when pressing buttons.

The wiring to the speaker may be faulty, refer to our speaker replacement guide to ensure the wiring is correct.

If the wiring looks correct the speaker is faulty. Refer to our speaker replacement guide for instructions.

Pressing a button doesn't make a sound through the phone speaker.

Refer to our Buttons Are Getting Stuck section and/or Speaker Not Letting Sound Through section.

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