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Panasonic KX-TGA600M Troubleshooting
This troubleshooting page will help you identify problems with your Panasonic KX-TGA600M.
Phone Not Charging ¶
While on the charging dock, the phone screen does not say charging nor is the indicator lit up orange.
Faulty Power Cord ¶
Make sure that the charging dock's power cord is plugged into a working outlet. If the power cord is plugged in and the outlet is working, the power cord is faulty. Think about buying a replacement power cord.
Faulty Charger ¶
If you double checked that the power cord is plugged into a working outlet and you have purchased a replacement power cord and it still is not working, your phone charging dock is faulty. The charging dock will need to be repaired or replaced.
Buttons Are Getting Stuck ¶
Buttons stick into the phone when you press them.
Keypad is Dirty ¶
The most likely problem is the area around the buttons is clogged with dirt. Use a small wet wipe and your nail to trace around the edges of the buttons. If that didn't work, take a small object such as a pin to scrape out any remaining residue.
Bad Buttons ¶
If you have cleaned around the buttons with a wet wipe and/or a pin and the buttons are still getting stuck, consider replacing the buttons.
Phone Screen Not Lighting Up ¶
The backlight on your phone screen doesn’t light up or respond in any way.
Dead Battery ¶
The battery in the back of your phone may be dead. Try replacing the phone battery first.
Faulty Screen ¶
If you have replaced the phone battery and your phone screen is still not lighting up, it may not be damaged. Consider replacing your screen.
Speaker Not Letting Sound Through ¶
The fully charged phone's speaker is not producing any sound when pressing buttons.
Faulty Wiring ¶
The wiring to the speaker may be faulty, refer to our speaker replacement guide to ensure the wiring is correct.
Faulty Speaker ¶
If the wiring looks correct the speaker is faulty. Refer to our speaker replacement guide for instructions.
Buttons Not Making Sounds When Dialing ¶
Pressing a button doesn't make a sound through the phone speaker.
Refer to our Buttons Are Getting Stuck section and/or Speaker Not Letting Sound Through section.