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Olympus SZ-12 Troubleshooting

This troubleshooting page will help you diagnose and fix problems for the Olympus SZ-12 camera.

Camera Will Not Power On ¶ 

Camera will not respond to pressing the power button.

Low Battery ¶ 

Your battery may be too low to operate the camera. Connect the camera to the charging port and charge the camera until it is fully charged. If it continues to not work, you may need to replace it with the Olympus SZ-12 Battery Replacement guide.

Faulty Battery ¶ 

You may need to replace your battery. Take out the old battery, and replace it with a new one. Charge the new battery until it is fully charged. This should take about three and a half hours. Once the battery is fully charged, the camera should operate normally.

Water Damage ¶ 

The camera has been exposed to excessive amounts of water and is now damaged. If you can only see some pictures, or if the camera is not working properly, you can get a new one or talk to an Olympus representative about your situation. It may be covered in your warranty.

Defective Charge Cable ¶ 

The camera could have a faulty charge cable and affect the battery's ability to properly charge. Examine the charge cable first before handling the battery. If your charge cable is defective, you will need to replace it.

Camera Turns Off Unexpectedly ¶ 

Camera screen suddenly becomes black and turns off.

Improper Charging ¶ 

This problem could be due to the camera not being properly charged. Be sure the camera has been charged for the appropriate amount of time and has not been undercharged or overcharged.

Dead Battery ¶ 

Your camera will turn off when the battery is out of power or at the end of its battery life. In order to fix this issue, charge the battery. If the battery still does not hold a charge, then the battery is dead and you need to replace it with the Olympus SZ-12 Battery Replacement guide.

The Lens Retracts or Extends Improperly ¶ 

In this instance, the zoom lens becomes stuck and will not zoom in or out.

Alignment Issues ¶ 

Your zoom lens may be out of alignment or broken. You will need to have this repaired or even replaced. You can do this through the Olympus SZ-12 Lens Replacement guide. Without being repaired, this issue will continue.

Dirty Lens ¶ 

The lens may have some debris stuck within it. If this is the case, you will need to clean it and try again. If not, then you may want to replace the lens.

Power Issues ¶ 

This issue occurs when not enough power is in the camera. You may have a faulty battery or a faulty zoom lens. In order to fix this issue, try charging the battery or replacing the zoom lens.

Lens Damage ¶ 

This issue most commonly happens when the camera is dropped on a hard surface. If the lens becomes dented or out of alignment, then the camera lens will need to be replaced.

Vertical Lines Appear On The Screen ¶ 

Occasionally or permanently, vertical lines may appear on the screen.

Screen Damage ¶ 

This issue most commonly occurs after the camera is dropped on a hard surface. The screen may be out of alignment or may be damaged. You may want to replace the LCD screen using the Olympus SZ-12 LCD Screen Replacement guide.

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